I've been watching this thread with interest, as when I collected the new Cupra in March I was fully expecting the needle sweep to be activated. It was on both the Cupra and Cupra R I had test driven previously, (although I couldn't get it on my previous 08 plate model).
It wasn't activated on the car when it arrived, and to be honest, it was a couple of weeks before I noticed, expecially considering it hadn't been available on my previous car.
I had to take the car back to the supplying dealer earlier this week for a couple of PDI/warranty type issues, and asked them to activate the staging whilst they had it 'plugged in'. When I got the car back I was greeted with 'the needle sweep can't be enabled, there is no where to activate it'. And they were adamant, despite me telling them I knew it could be done. If I found out how, or could give them any car registrations it was enabled on, would I call them back and they'd look into it
I dropped it round to a local independent who advertises on here yesterday, and he did the job in less than a minute
I called the dealer back and spoke to the Service guy I'd been dealing with, and gave him the exact details. No apology or anything, but just a 'I'm going to sound really clever when I tell them that in the workshop, aren't I' reply. I suppose asking them to activate the staging doesn't appear in their every day VAGCOM script, and therefore comes under the 'too difficult' category.
The only saving grace is that it's unlikely to ever be going back there. They happen to be the supplying dealer who came up with the right deal, not either of my nearest two dealers