The top 30 reasons I fickung hate my Cupra Leon VZ 1.4 e-Hybrid

RacerBice

Active Member
Nov 25, 2013
87
17
Stockholm, Sweden
I came from a stream of five consecutive Seat Leon Cupra ST’s (or the last one was actually a re-branded Cupra Leon ST), absolutely loving almost every aspect of that model. And was then forced by circumstance (being a change in company car policy from my employer, through which only “low-emission” vehicles are now permitted…..which is a right laugh, seeing as earth will not survive a nano-second longer because Sweden reduces it’s proportionally invisible CO2 emissions) to go full BEV or hybrid for a new company car. Since BEV simply wasn’t an option, with the available model ranges approved, I could only go hybrid. And thought, with past Cupra experience, that the new Leon would be both a further refined but still still sporty car. Already that is highly debatable. But more importantly, this turd of a car is plagued throughout with such poor designs, blatant defects and multitude of minor niggles that it just blows one’s mind. I can’t list them all, but will give you at least the top 30 (in no particular order).
  • Whether the battery and/or petrol engine is cold or warm, whenever you go from battery-drive to petrol-drive, and whether you are forced there or do so manually, you cannot go back again until some 5-10 minutes later. So if for instance one happens to push the accelerator a bit too promiscuously and gets thrown into petrol mode, then that’s it. You just have to sit there and wait for what feels like an eternity, for the fuel-saving possibility to return again. I have, fuming with anger, literally stopped the car I don’t know how many times, to shut the ignition off and re-start in battery mode again. Just for the hell of it.
  • When cold, the battery cannot manage even the slightest load. Accelerate ever so gently, and you immediately get thrown into petrol-mode. This is especially so when outside temperatures are below zero centigrades, as is the everyday life here in Sweden this time of year.
  • In fact, the battery barely manages at all at really low temperatures. Regardless of load, I mean. The car often jumps to petrol-mode more or less immediately after start. So the car is promoted as a hybrid car, but there’s not much hybridity if the battery doesn’t really work, is there…..?
  • An “environmentally friendly car” without a stop-start function. When out of battery, as well as when a charged battery is mysteriously not available (see above complaints), the engine remains in petrol-mode idle when the car becomes stationary. Well, in fact, sometimes it does shut down, but after 30.000 miles with the car I still haven’t been able to detect a pattern. So not even a button, or screen interface, to manually engage a start-stop mode. This is just so bonkers it’s quite hard to believe, especially when coming from a manufacturer (ultimately VW) that pretends to be leading in green-tech vehicles. I know many who dislike this particular function, and to them it might therefore be a non-issue. But to me, the start-stop function always made sense.
  • This next one is for other drivers who drive actively like me; when in petrol mode, there’s no other way to persistently shift manually unless I set drive-mode to “Sport” or “Cupra”. The stick doesn’t have a manual gate, and if rather than selecting “Sport” mode I just start shifting manually with the paddles the gearbox automatically returns to automatic mode after some five seconds. Just a minor niggle, I know, but WHY THIS?!?!
  • Oh, and by the way, there’s no way to set “Sport” as a default drive-mode option, or to have the car remain in whatever setting you ended your previous session in. This too is a minor niggle, but so stupid and easily avoided that it just escapes all belief. If someone knows of a setting I might have missed here, please enlighten me!
  • While on the topic, the “Cupra” mode’s unattractive sound at synthetic engine-roar is so pathetic and annoying that I absolutely never choose that. Don’t get me wrong, I love it when engines bark, which is in fact my biggest regret with BEV’s. For instance, I privately own and drive a Porsche 991.1 GT3 RS, to which I have fitted a full-system iPE exhaust with race cats. That car is the loudest you’ll ever hear, and the sound is completely intoxicating. But it needs to be the RIGHT noise. Which “Cupra” mode doesn’t even get close to.
  • When, again, in petrol mode and revving hard, no matter what drive mode you’re in the gearbox (if in automatic) doesn’t shift when going past the power peak. It just stays screaming for several seconds at 6.000 or so RPM’s instead of shifting to get down to the torque band. This doesn’t change with the “Sport” mode either, and why should it? Cupra is still part of the performance division of the VW group, but this is NOT a sporty operation. More importantly, it isn’t very environmentally friendly. Not sure it’s fair to talk about that at all, when driving like a hoodlum. But still….
  • This is in fact the worst “sports-car” gearbox I have ever experienced also in terms of gearshift speed. Which is the slowest I can remember for any car beyond budget Golf’s. Seeing as this is a low-emissions car manufactured in 2022, one could also argue that it is a disgrace it has only six gears. Especially as its predecessor, beginning from 2018 (if I remember correctly) had seven. I understand that VW, who define the technology contents of all modular platforms in the group, want to save a few bucks on development. But I honestly don’t care about that. This is a self-proclaimed industry leader, so we are perfectly entitled to expect more than their cheapest gear-box off the shelf.
  • Petrol-engine cars these days (like the previous-gen Cupra Leon) often have an ECO mode with a coast function, through which the engine shuts down even at speed when you take all load off the engine. Which is fine, as you can normally choose your setting in those cars. Now, this Leon hybrid does this in all settings apart from “Sport”. Meaning that here’s another reason to manually, with no possibility to set defaults, go to “Sport” mode. Another in the endless line of commands to give, in order for your car to work like you want it to. And why get our of “coasting”? Well, I like playing with engine brake, which simply doesn’t work when……
  • …...the “engine brake” (recharge state) of the battery is irregular, insufficient at highway speeds and too exaggerated at any other speed.
  • When cold, I often experience a several-second lag in acceleration engagement. Almost as if no gear is engaged. This can happen both in battery and, more frequently, in petrol drive. Which is particularly embarrassing if you’re trying to take off from a redlight with a cue of impatient traffic opponents (;-) behind you.
  • All modern automatic cars I ever had engage P mode when you turn off the car. Not this one, though. You have to do this manually, and the car doesn’t let you forget. If you still disregard this, because the parking brake is engaged after all, it is not possible to lock the car. VW seem to think it’s a good idea to expose an unattentive driver (there are so many beeps from the car you lose track of what’’s what) to the risk of theft.
  • Time window for release of the charging cable is a mere two seconds from when you unlock on the car key. Which is completely insufficient, and unnecessary (what's gonna happen, according to Cupra?!?!). So if I want to start with putting bags into the car without having to put them down onto snow and or rain I have to push the key again to disengage the cable. And this is worsened by the car key being just hopeless. This flush design is what we see everywhere, now, I get it. But it is impossible to feel the buttons through your pocket, so you literally always have to reach into your pocket to feel what you’re pushing. Minor niggle, yes, but it shouldn’t have to be like this. I realise the timing of the hatch might be possible to tweak in the intofatinment interface settings somewhere, but honestly I am not interested in doing a multitude of programming of a product to just be able to use it.
  • The instrument cluster is a disaster, with information scattered in a random fashion all over the place and some vital parts missing. Like the possibility to always have trip and life-time km distance displayed. This is rather something you have to bring out with specific commands, but abandon when you want to go back to using for instance the cruise control. Completely bizarre.
 

RacerBice

Active Member
Nov 25, 2013
87
17
Stockholm, Sweden
CONTINUED

  • Windscreen wipers can’t be lifted in their resting position because of how the engine-hood protrudes over them. So you have to turn of ignition and push the wiper stick downwards to engage the horizontal position. Which is just useless if for instance you want to stop quickly to clean the windscreen from some patch of ice and/or snow under the blades. Most importantly, this is super-annoying if you happen to forget to engage horizontal position when you park for the night and come out in the morning to a car covered in snow and ice. It is then something of a project to get the wipers up.
  • There’s no damper for the engine hood, so you have to fix it manually with a lever like with an old Ford Escort. Come on, is this not the 2020’s?!
  • The touch pad for headlight and defroster setting controls must have been opted for by a design department suffering from a collective intellectual melt-down. It is impossible to operate it without taking your eyes from the road to look down and see what you are selecting. And even then, it is very difficult to hit the right controls accurately when the car moves around. I have found a position in which I can rest the ridge of my hand against the door-handle to stabilize my hand position. But I still have to look down. All in all, it is as a matter of fact and objective truth that this is a much worse solution than the traditional switch-lever from all cars of old, that can be operated securely without even looking (after the two minutes it takes to memorize what is what in the various switch positions).
  • On that note, there are generally too many commands placed in the touchscreen interface instead of with traditional buttons and/or levers. Like seat heating. Why do I have to do a series of clicks on a screen rather than just pushing a button? Same problem here, also, with the car moving around and having to take one’s eyes off the road. Why?!
  • Speaking of which, the infotainment screen takes forever to start up. Which means for instance that when I get into a cold car I have to wait 10-15 seconds before I can turn on seat heating. This might seem like a minor niggle too, but you really want to get heating going immediately. And in any event, this is just too stupid to tolerate!
  • Similarly, there are sensors in the passenger seats, and if no-one’s sitting on the right side then the car doesn’t activate heating for the rear side (with climate control). For that, I have to manually go into the setting for temperature to activate the right side. But if I have selected “Sync”, then I expect exactly that. Climate control actively separating climates might be useful to some, under certain (warmer) conditions. But during winter, you want to heat up the cabin as rapidly possible, and needless to say that's not promoted by this idea. There's simply no compartmental barrier between the right and left sides, and Cupra cannot change physical reality no matter how much they want to think so.
  • The adaptive cruise control is totally non-intuitive, and there’s no way to switch off adaptivity. This was the same with the previous-gen Cupra, but still annoys me.
  • As if that wasn’t enough, if the radar sensor clogs with snow or even just dirt and stops working until it’s been cleaned, the cruise control shuts down completely because of loss of adaptivity. No way to get into a manual, non-adaptive mode. So apparently, I as a driver can no longer be trusted with operating a traditional non-adaptive cruise control. Which I strange, considering that I am clearly trusted to operate the accelerator, brakes and steering wheel. I have asked my dealer to re-programme this, but that’s prohibited by VW policies (possibly for type-approval reasons, but seeing as there are no legal requirements for adaptivity in cruise controls then this is a deliberate choice by VW). So; if weather is bad, it’s only a matter of time until I no longer have any cruise control at all. If I even had it at start.
  • I have had an error message since day one of picking up the car brand new, for defective front assist. The workshop has now tried five times in total to remedy this, without any kind of success and in spite of a lot of time wasted both by them and myself in bringing the car back and forth.
  • Other electronic issues include the entire infotainment system just breaking down, and requiring another visit to the workshop for re-booting, malfunctioning of SOS calls, and intermittent error messages for non-functional brakes (!!!). All of this has been fixed, but still required visits to the garage. And the errors keep coming!
  • I get frequent ghost warnings for obstacles that do not exist. A deafening shreek causing soil in one’s pants, completely without cause
  • Visually, the infotainment system and its interface is just the worst in the market. Feels like a budget product both in terms of design and function, but the same system keeps coming back in all VW group models apart from Audi. So VW seem to have gotten a good deal from their suppliers to lock themselves into this solution for the foreseeable future. Pretty embarrassing, when comparing to the competition, and very frustrating having to endure it day after day.
  • The infotainment automatically resets to factory settings once every month. Meaning that I have to re-configure all over again the language settings as well as all personalized screen contents. Which takes only a minute or two, but WTF?!
  • I have the hatchback, so the boot is small already to begin with. And then made even smaller with batteries steeling luggage capacity. Apart from that, this also means that there’s absolutely no place for a spare tire. Not even one of those tiny emergency ones. There’s only a bottle of repair foam. With big enough tire damage, though, which is what I have suffered once already, the foam can’t do it and you are instead left stranded with a flat tire and need of towing or tire emergency services (at a whopping cost of some 400-500 EUR). None of which is included in the Cupra assistance coverage at least in Sweden. When this happened to me, and in order to save my employer such ridiculous costs, I solved it with the help of friends to get back home to my house to pick up an extra wheel. Which ruined my Saturday evening, as it took exactly five hours all in all. So to avoid this ever happening again, I am now driving around with a regular extra wheel in the trunk, meaning that luggage capacity is even more miniscule.
  • Sometimes when doing tricky maneuvres in tight spaces, it helps to open the door to check surroundings. This is not possible if the car is moving ever so slightly, or if you try opening the door when parking but before the car has come to a perfect stand-still. Because you get a panic brake and emergency signal causing once again that brown stuff in your pants.
All in all, it’s a great shame. Because the car has some other rather impressive strong-points. It is light and agile, and has great handling way surpassing that of its predecessor (which already was perfectly decent and fairly engaging). Also, the interior design (I have the Petrol Blue full-leather interior) is a massive improvement, and provides for premium quality feel outclassing for instance that of its Golf and Octavia siblings. Exterior is also a clear step up, design wise. Even if the old Cupra was perhaps a bit more special

But even with these positives, the car is simply not possible to live with. Unless, that is, you accept the daily brain aneurysms it gets you.
 
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Seriously?

Active Member
Apr 20, 2018
1,327
906
It may just be me, but I'm getting the feeling you don't like it ..........😛😁
Sorry you're so disenchanted with your Leon, but if it's any consolation, the way you wrote your post made me laugh on a grey and miserable Saturday afternoon, so all is not lost and your suffering has not been in vain 👍
 
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tomek_olo

Cupra Leon ST VZ 2.0 245 DNPA DQ381
Jan 28, 2022
100
28
Hmmm, half of the remarks refer to the hybrid powertrain. Majority of the rest show that most likely you didn't bother to have even the shortest test drive. Did you order the car blindly?

I'm happy that I did not choose the hybrid. And my infotainment is rock stable with the latest SW updates.
 

RacerBice

Active Member
Nov 25, 2013
87
17
Stockholm, Sweden
Hmmm, half of the remarks refer to the hybrid powertrain. Majority of the rest show that most likely you didn't bother to have even the shortest test drive. Did you order the car blindly?

I'm happy that I did not choose the hybrid. And my infotainment is rock stable with the latest SW updates.
A lot of those things you wouldn't discover during a regular test drive. But no, I didn't have one. My options were very limited, as I simply refuse to go BEV until more decent alternatives appear. I thoroughly tried out ID.3 - ID.5 (feel like toy cars), Born and Enyaq, and they just don't do it for me. And as you may have guessed by now, I have only the VW group brands to choose from and the only really decent cars (A6 Hybrid and eTron GT) are too expensive to defend. So I am leaning towards getting rid of the employee benefit of having a free car (save for taxes), and privately buy myself an RS3 or something similar.
 

RacerBice

Active Member
Nov 25, 2013
87
17
Stockholm, Sweden
I never intended to list all complaints, but suddenly realised I actually forgot one of the biggest. Namely that the service interval is set to ca. 10.000 miles. I'm driving around 50 % in battery mode, so that means that when I first got a call-in for maintenance I had less than 5.000 miles on the clock for load of the petrol engine. As opposed to long-life service of >15.000 - 18.000 miles (depending on driving style) which had otherwise become standard. VW are consequently using customers to increase their service revenues when it's not even needed, under the threat of warranty being voided. There's a word for this. And that word is usury. Fraud is another one that springs to mind.
 

tomek_olo

Cupra Leon ST VZ 2.0 245 DNPA DQ381
Jan 28, 2022
100
28
If it is a lease then who cares? If it is private for personal use then I change oil every 10k km anyway. Long life is no bueno.
 

BoomerBoom

Active Member
Jun 1, 2018
751
273
Hmmm, half of the remarks refer to the hybrid powertrain. Majority of the rest show that most likely you didn't bother to have even the shortest test drive. Did you order the car blindly?

I'm happy that I did not choose the hybrid. And my infotainment is rock stable with the latest SW updates.
Many of us were replacing MK3 with MK4 and knew exactly how good the car was, no need to test drive it - only to find out VW had royally f**cked up the entire human interface in this generation of MQB platform. I checked out the industry reviews as I ordered mine just after launch, it all looked sleek and spiffy until I tried to use it whilst driving, finding that VW were trying to kill us by design.

The infotainment system is more stable and responsive with the latest software, but it is still a pile of badly designed s**t that requires you take your eyes off the road to do the simplest thing.
 

tomek_olo

Cupra Leon ST VZ 2.0 245 DNPA DQ381
Jan 28, 2022
100
28
replacing MK3 with MK4 and knew exactly how good the car was, no need to test drive it - only to find out VW had royally f**cked up
Well - I'd say it is you guys who royally f**ked up naively believing in VAG :D

Never choose a car without testing it. It is like with video games preorders - never trust the hype. ;)

And to give some perspective - I'm driving a 3rd VAG car in a row since 2016. But I made my choices fully consciously. Internet is full of reviews.
 

tracktoy

Active Member
Jun 11, 2023
621
445
Well - I'd say it is you guys who royally f**ked up naively believing in VAG :D

Never choose a car without testing it. It is like with video games preorders - never trust the hype. ;)

And to give some perspective - I'm driving a 3rd VAG car in a row since 2016. But I made my choices fully consciously. Internet is full of reviews.
Personally the problem I see is the internet is full of reviews by those paid to push the product, then there are those that just moan (me included) and based on this forum some have had no issues others have been driven mad by all the bugs.

VW have lost the way recently in my opinion and a test drive is not the same as owning a car in the real world where all the compromises are shown.

I have a friend who bought a Second Hand Big Audi EV's and a Brand New ID Buzz and he test drove them both but then when he got them he was very unhappy with the build quality and all the issues the rest of the range suffered with. The Audi went very quickly (as in sold it on) but he kept the Buzz as his wife likes it.

The other fact that makes me laugh a lot is he went back to the Audi garage to ask how to do something on the car (cant recall what it was but nothing complicated) and the salesman had to get the master tech out to explain it
 

RacerBice

Active Member
Nov 25, 2013
87
17
Stockholm, Sweden
If it is a lease then who cares? If it is private for personal use then I change oil every 10k km anyway. Long life is no bueno.
Well, I care because I'm the one who has to drag my a*se over to the workshop every five minutes. Also, there's no way in hell you need, or achieve anything at all other than an extra cost associated with, an oil change after 10' km's on a modern 150 hp petrol engine. A high-output, high-revving engine, though, can be another story.
 

RacerBice

Active Member
Nov 25, 2013
87
17
Stockholm, Sweden
Well - I'd say it is you guys who royally f**ked up naively believing in VAG :D

Never choose a car without testing it. It is like with video games preorders - never trust the hype. ;)

And to give some perspective - I'm driving a 3rd VAG car in a row since 2016. But I made my choices fully consciously. Internet is full of reviews.
Again; the majority of the stuff I complain about I would never have detected during 1-2 test drives. Not because they would have been undetectable, but because there are only so many things you can pay attention to in such a short time-frame. And many of the things I wouldn't even have realised I needed to check or look for. You rather learn as you go along in your daily relationship with the product. Also, my options were limited, and I couldn't for the life of me imagine that Cupra would make their once excellent product worse.....!
 

Fergoo

Active Member
Jun 8, 2020
50
17
Interesting to read your issues regarding the hybrid powertrain, as whilst I appreciate that the weather is generally colder in Sweden than the UK, your car does seem to behave differently to mine.

A couple of thoughts:
- Once the engine starts you won't be able to go back to e-Mode until the engine oil reaches a required temperature. This is by design and is to protect the engine by ensuring that it is adequately lubricated before switching off. Once up to temperature it should start/stop all the time. Even when easing off on the motorway mine will switch off until I hit throttle again.

- When the engine is starting with even the slightest of power, are you in Drive or Sport? In Drive I can literally put my foot flat on the floor until the 'kick down' resistance and the engine will only kick in if I engage the 'kick down'. If you're in Sport/Cupra the engine will kick in much earlier, but again this is by design as it is supposed to give you the maximum power of the combined ICE and motor. If you want to drive 'sporty' in e-Mode only then set an Individual profile with the engine in Comfort and it should stay in e-Mode. Any other drive mode won't give you any performance benefits in e-Mode as max torque of the electric motor is at 0 rpm.

- When the motor/batteries are cold it does limit the output of the motor (but still shouldn't start the ICE in Drive), you just get less power. If you charge at home ensure that you are using the pre-heat departure time function. This not only pre-heats the cabin but the motor/battery and when I leave home, I have 100% of the motor power available to use. It also improves the amount of range I get in cold temperatures significantly, as the batteries are nice are nice and warm.

- With regards to 6 vs 7 speed. On the MK3 Cupras, the older 6 speed was faster 0-60 than the 7 speed. I believe VW only introduced the 7 speed to lower emissions (also the reason for the removal of the manual). As a PHEV the hybrid had no such issues, so VW had no need to redesign it.

I'm my MK3 290 7th very much was a motorway cruising gear and the slightest of throttle would see the engine drop to 6th, so I don't think you're missing a lot!

I can't argue with many of your other points though, which are really valid!

Overall it seems like the PHEV might just not have been the right choice for you. I personally love mine and haven't missed the MK3 290 it replaced, whilst also saving me a fortune on fuel.
 
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Solo

Active Member
May 30, 2015
67
14
Unfortunately I can't agree with most of what you've written. That's either down to personal preference, driving style, country differences or just user error.

E.g. I can press the start/stop button on the wheel after parking and it will engage the parking brake. No need to put into P manually.

You can 'coast' in comfort mode.

Small boot space..... capacity is well advertised in brochures. Maybe you chose the wrong car.

Opening a door whilst reversing...... I've never ever done that, or seen anyone else do it since my earliest memories from about 40 years ago.

The only thing I can agree with is the key fob being smooth and flat. My previous car had a raised open button and a depressed closed button. I guess with it being keyless entry this doesn't matter too much when getting in but more so for locking when leaving. It's no Biggie though, I think this is a very nice car (although I have the UK VZ3 estate version which may differ to yours).
 

Hamish

Active Member
Jan 6, 2024
11
4
Melbroune, Australia
I'm not going to get into an argument over this as your opinion is your opinion, but I'd like to put a counter point into this thread that I absolutley love my 245 hybrid formentor, specifically talking about the hybrid powertrain. Would it have been my preference without the fringe benefit tax exemption? no, but that's not the point. It just has a few slight things you need to adapt to as it's simply not a straight petrol engine, rather than expecting the car to adapt to you. Give it some time and try to keep an open mind and you may soften your opinion :)
 
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