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Lease delivery times

Refcap8712

Active Member
May 13, 2021
31
13
Contacted Cupra live chat this morning and they told me they can't provide any dates as their tracking app is down..🤔🤔🤔 I think this is the line they will use to fob folk off now
 

General Dryness

Active Member
Jun 17, 2021
154
119
What were your options?? I ordered in May and I don't think I'll see delivery this side of Xmas. I had been told delivery 11th Oct but when I contacted Cupra was told nope, car still in production awaiting parts
Are you waiting on a VZ2 310?
 
Oct 8, 2021
3
0
Well,I cancelled my order for a vz2 310 last week because there was no foreseeable delivery date (ordered mid may) but I've now ordered an in stock vz1 245 phev in magnetic in its place with delivery in a few weeks time!

The delays may well have done me a favour in the end as the attractions of owning a phev have not been lost on me after the last few weeks fuel shenanigans have illustrated.

I also tow a small Basecamp caravan occasionally so having a engine for that side of my driving life is probably sensible although at home I suspect we will use the 30 odd mile electric range 95 percent of the time due to our shirt commute and travelling needs.

Getting excited again with the prospect of finally getting my hands on my cupra.
I have ordered a Vz1 245 PHEV 1 month ago and was told delivery april next year.
 

thor4fun

Active Member
Sep 30, 2021
16
11
Contacted Cupra live chat this morning and they told me they can't provide any dates as their tracking app is down..🤔🤔🤔 I think this is the line they will use to fob folk off now
Couldn't agree more. I've seen a lot of shady IT systems in my career, but the way they are selling those 'down times' is really questionable.
 

Wheres_My_Car

Active Member
Oct 4, 2021
78
23
My options were I could cancel and they would refund me any money spent already.

I could order a different car that's either in stock or due to be in stock sooner.

Or wait for my car.

I have been told that my car is still at the factory and awaiting a part. Probably the semi conductors. But the updates from Cupra are unreliable and that they have been told this for other orders and then a a few days later been told it is ready. The next shipping date is date is due so could be on that.
 
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Wheres_My_Car

Active Member
Oct 4, 2021
78
23
What were your options?? I ordered in May and I don't think I'll see delivery this side of Xmas. I had been told delivery 11th Oct but when I contacted Cupra was told nope, car still in production awaiting parts
I ordered mine end of May and got an email about a month ago with a provisional arrival date. I said I will collect it rather than wait for delivery. As with my first lease car with a different company, organised delivery to my area by demand. With the way things are I wasn't prepared to wait until my postcode/City was picked out of hat (so to speak).....or my car was 'mistakenly' delivered to someone else etc. I'd rather just collect it as soon as it arrives and is registered.
 

Wheres_My_Car

Active Member
Oct 4, 2021
78
23
Looking on the LO website there is only a 1.5 v1 manual model in stock. Yet you can add things to it.
I don't get how that works. Do they just have a large batch in all different colours, audio options, alloys etc just sat there waiting?
 

Cuprakash

Active Member
May 9, 2021
200
126
I have ordered a Vz1 245 PHEV 1 month ago and was told delivery april next year.
The dealer had ordered a batch in and I'll be the lucky recipient of one of them...no idea how it all works but I'll just be glad to hold of one eventually.
 
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Refcap8712

Active Member
May 13, 2021
31
13
Just seen this article in another group…. Definitely not good!!

Not good, Cupra live chat is now pointless as they just use the IT problems excuse, so no updates. Have been told car will be at dealership on 18th Nov, should have been 11th Oct. If it slips again I'm just cancelling
 
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Deckard63

Active Member
Sep 16, 2021
59
38
Not good, Cupra live chat is now pointless as they just use the IT problems excuse, so no updates. Have been told car will be at dealership on 18th Nov, should have been 11th Oct. If it slips again I'm just cancelling
I know…. Up until this week Cupra we’re actually quite helpful. Now all you get is the Faulty IT story and to contact your dealer. Tried my contact at Lookers, no response. What spec are you and which dealership? I’m a V2 ehybrid 204 with Lookers Cupra Stockport
 

Refcap8712

Active Member
May 13, 2021
31
13
I know…. Up until this week Cupra we’re actually quite helpful. Now all you get is the Faulty IT story and to contact your dealer. Tried my contact at Lookers, no response. What spec are you and which dealership? I’m a V2 ehybrid 204 with Lookers Cupra Stockport
V2, went through leasing Options as it was great deal
 

Wheres_My_Car

Active Member
Oct 4, 2021
78
23
V2, went through leasing Options as it was great deal
I went with them too because the deal was really good. I'm Reluctant to cancel because I know I won't get that deal again but also don't want to order something else and still have to wait months for arrival.

Never been the jealous type when it comes to cars but when I see a Formentor on the road I can't help it haha
 

Wheres_My_Car

Active Member
Oct 4, 2021
78
23
Not good, Cupra live chat is now pointless as they just use the IT problems excuse, so no updates. Have been told car will be at dealership on 18th Nov, should have been 11th Oct. If it slips again I'm just cancelling

Update: Had a call this morning from NVC and delivery scheduled for next Monday 11th. That will be just under 5 months from ordering, although the car was a pipeline order.
Hi,
Did you get it?
 

Deckard63

Active Member
Sep 16, 2021
59
38
Anyone in the group either had their car through Lookers Cupra Stockport or waiting on one. They have gone radio silent on me and I can’t get any info whatsoever about my car. Two weeks ago it was supposedly sat in Spain at the port awaiting a ship, not heard anything since. Ordered end of May build week 31, confirmed built but nothing else. My Surrey Tiguan goes on the 28th this month so looks like I’m going to be without a car ☹️
 

Tormentor

Active Member
May 3, 2021
199
102
Anyone in the group either had their car through Lookers Cupra Stockport or waiting on one. They have gone radio silent on me and I can’t get any info whatsoever about my car. Two weeks ago it was supposedly sat in Spain at the port awaiting a ship, not heard anything since. Ordered end of May build week 31, confirmed built but nothing else. My Surrey Tiguan goes on the 28th this month so looks like I’m going to be without a car ☹️
I used them, found them to be ok replying to my emails, far better than Cupra customer support. My car took six months to arrive and looking back I think that was as good as could be expected.
 
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