had boc 2 days already needs new DSG!!

[phantombantam]

You should ask them to extend the warranty by however long you are without the car mate.

 

[Jimmy.D90]

You should ask them to extend the warranty by however long you are without the car mate.

they have offered me 1 free sservice :/ and nothing else lol great so got no car for 5 weeks and i get a free service yay lol!!!! :/

 

[m0rk]

To be honest, that's not a bad offer.

You're not financially impacted by the current circumstance, and they've made immediate efforts to 'fix' the car and handed over a loaner while they do it.

 

[Jimmy.D90]

To be honest, that's not a bad offer.

You're not financially impacted by the current circumstance, and they've made immediate efforts to 'fix' the car and handed over a loaner while they do it.

it costs them nothing to service my car, ive had to be without a car im paying for, and also paying insurance for, for 5 weeks. i just think a free service isnt enough :/

 

[Mandip]

Hello mate, sorry to hear about the problems you are having. It can't be nice shelling out all that money and then having issues after just two days of ownership.

I got this from the which website, they also have letter templates which you can use to formally write to seat.


If you buy a product that turns out to be faulty, you can choose to 'reject' it: give it back and get your money back. However, the law gives you only a 'reasonable' time to do this, what is reasonable depends on the product and how obvious the fault is. However, even with something like a car, you usually have no more than three to four weeks from when you receive it to reject it.

http://http://www.which.co.uk/consumer-rights/sale-of-goods/understanding-the-sale-of-goods-act/

 

[Trotski]

might I also suggest contacting Watchdog..... They might have something to say

 

[John33]

take advice from an old chap here - well long in the tooth with the VW and Audi range of cars.

Get the recorded delivery letters sent off today to reject that car !

I have owned a very long string of new cars from 1979 onwards all VW or Audi - and now the Wife has a Seat.

Seat are selling the cars knowing a % will turn out like yours has.

 

[chuckb]

I totally agree, SEAT are stalling you. Once your over the 28 days you have to comply. Ask for another one or money back, there are plenty of others out there. 2 days is unacceptable

 

[Jimmy.D90]

take advice from an old chap here - well long in the tooth with the VW and Audi range of cars.

Get the recorded delivery letters sent off today to reject that car !

I have owned a very long string of new cars from 1979 onwards all VW or Audi - and now the Wife has a Seat.

Seat are selling the cars knowing a % will turn out like yours has.

isnt that illegal knowing that some of the cars they sell will let people down and be unreliable? :s if they are doing that, its not a very good thing to do isit seeing as tho seat are now a very good company, tryed to ring seat this morning and asked them to ring me back 6 hours later and nothing lol

 

[Jimmy.D90]

seat have just rang me again to inform me of what they are doing to my car atm, they have put a brand new mechatronics unit in, and nothing worked still broken, so now they are trying another repair tomorrow and they are hoping this will fix it, if not its going to be a new DSG box and its on back order 3 weeks waiting list i just hope the repair fixes my car

 

[nightflight]

tbh, i'd just reject it, get a new one in and let them repair this one and flog it to someone else
(obv put the reg num up here so no one in the know unwittingly buys it)

 

[pr0xy]

tbh, i'd just reject it, get a new one in and let them repair this one and flog it to someone else
(obv put the reg num up here so no one in the know unwittingly buys it)

I would do same
I'm sure you'll find better with a little research and I'm sure you'll have your mind at rest then

 

[Jimmy.D90]

ive been told i cant swap my car or return it because its an easy fix and its only the gearbox, so they are going fix it to manufacturers standard. they told me its got a warranty for a reason lol

 

[DEAN0]

ive been told i cant swap my car or return it because its an easy fix and its only the gearbox, so they are going fix it to manufacturers standard. they told me its got a warranty for a reason lol

Hmmm - an easy fix !!!

So easy that they are just going to keep fitting new parts until something works.

What a complete crock of sh*te

Go and have a chat with trading standards - you bought a car that has spent more time on a stealers ramp than you have driven it.

I would be going above the service monkeys and speaking to the owner of the stealers.

If he doesn't want to communicate and do something - then I would use trading standards to add a little weight to your complete dissatisfaction.

 

[Jimmy.D90]

Hmmm - an easy fix !!!

So easy that they are just going to keep fitting new parts until something works.

What a complete crock of sh*te

Go and have a chat with trading standards - you bought a car that has spent more time on a stealers ramp than you have driven it.

I would be going above the service monkeys and speaking to the owner of the stealers.

If he doesn't want to communicate and do something - then I would use trading standards to add a little weight to your complete dissatisfaction.

thats it yeh lol they keep telling me its an easy fix and its under warranty so i dont need to worry about anything, so ive told them im worried about reliability of the repair, and they said i wouldnt even be able tell its been repaired, and itll be just as reliable as a brand new gear box lol im just living with it now arnt i, maybe when i do get it back in a few weeks, itll be brilliant and reliable, at least ive got the 3 years warranty if something does go wrong again

 

[cupra.al]

isnt that illegal knowing that some of the cars they sell will let people down and be unreliable? :s if they are doing that, its not a very good thing to do isit seeing as tho seat are now a very good company, tryed to ring seat this morning and asked them to ring me back 6 hours later and nothing lol

its the same with all brands all cars have there problems no one knows which car is going to be a problem car untill it keeps returning,you can have the most reliable brand in the world and there would still be returns as things can and do go wrong.

 

[Jimmy.D90]

its the same with all brands all cars have there problems no one knows which car is going to be a problem car untill it keeps returning,you can have the most reliable brand in the world and there would still be returns as things can and do go wrong.

thats exactly what seat have told me nothing is 100% reliable theres always going be little problems that an easily be fixed with no problems, just looks like im 1 of them that is going to get problems, hopefully once its sorted thatll be my bad luck over lol

 

[Deleted member 35176]

Jimmy man up and reject it!!!

 

[Cornish Pixie]

Invest the cost of an hour with a good solicitor and get him to write the letter to Seat rejecting the car. You'll spend maybe £150-£250 with the solicitor but Seat are likely to fold really quickly and offer you a replacement car without to much fuss.

If you don't want to spend money on a solicitor get an appointment with your local trading standards office who will explain to you exactly what your rights are and guide you through the process of making a formal complaint and request for rejecting the car.

If you don't reject the car now, you will end up getting it back and worrying about it's reliability and then trading it in for something else at a massive loss.

Reject it.................................................you know it makes sense to get the pain over with and get another car on the drive.

 

[chuckb]

ive been told i cant swap my car or return it because its an easy fix and its only the gearbox, so they are going fix it to manufacturers standard. they told me its got a warranty for a reason lol

Bollocks springs to mind.

1. Time for Cab

2. Legal Gurus on here advise please re the templates.

3. Get in touch with Auto Ombudsman

4. Contact Watchdog

5. If you have a solicitor get in touch and get the legal proceedings under way, just in case your clock is ticking, they are stalling you

6. My name is Maximus Decimus Meridius, commander of the Armies of the North, General of the Felix Legions, loyal servant to the true emperor, Marcus Aurelius. Father to a murdered son, husband to a murdered wife. And I will have my vengeance, in this life or the next.

NOW GIVE ME ANOTHER CAR OR I WILL UNLEASH HELL!