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New software update?

Seastormer

Cupra Leon VZ2 300/CBF1000
Apr 25, 2014
5,200
774
69
Edinburgh (Scotland)
That all sounds fantastic and exactly what I'm hoping for tbh.

As per original thread I was on 1896 and really didn't have any issues that bothered me. Cupra 'invited' me to have a software update so it was done in March along with its second service (car was 8 months old when I bought it and had its first service then). It came back to me with 1899 software and a few weeks later that's when all the problems started!

Cupra called me mid June to say the car is 2 years old and needs a brake fluid change. So I mentioned the infotainment issues including the full system crash (infotainment and digital dashboard crashed at 70mph on the M5). They booked it in for today for both items.
Strange that they want to change brake fluid, as a new car's first change is usually at 3 year then every 2 years. I had mine tested in the past and it was still ok even at 3 years old.
 

oldgitdave

Active Member
Mar 27, 2022
508
240
UK
Strange that they want to change brake fluid, as a new car's first change is usually at 3 year then every 2 years. I had mine tested in the past and it was still ok even at 3 years old.
The call came from Cupra UK not my dealer so I never questioned it tbh. I've always done it, or had it done every 2 years on my cars regardless.
 

SRGTD

Active Member
May 26, 2014
2,567
1,411
Strange that they want to change brake fluid, as a new car's first change is usually at 3 year then every 2 years. I had mine tested in the past and it was still ok even at 3 years old.
The first brake fluid change on VW’s is now also due at 2 years (then every 2 years), rather than at 3 years, so it may be a VAG thing across all the VAG brands.
 

oldgitdave

Active Member
Mar 27, 2022
508
240
UK
Well I've collected my Hybrid this morning and I'm glad to say it's now on 1940. I asked the dealer about it and he said they haven't had any issues with this latest update. Let's hope they've finally sorted it!

20230705_123123.jpg
 

Hizzards

Active Member
Aug 19, 2021
102
74
You can buy it here from one of the forum sponsors.


There's a pdf to guide you through it too.

Interesting. I’m tempted, but feels a bit too risky. Wish they’d carried on the over the air updates.

Sadly I’m not convinced my local shop would be prepared to do the update. They like to do the bare minimum.


Sent from my iPhone using Tapatalk
 

Shaun123

Active Member
Sep 5, 2020
140
49
Interesting. I’m tempted, but feels a bit too risky. Wish they’d carried on the over the air updates.

Sadly I’m not convinced my local shop would be prepared to do the update. They like to do the bare minimum.


Sent from my iPhone using Tapatalk
To be fair it’s very easy, just need a usb c 32gb once it’s on the memory stick just follow the instructions and it does all its self. Takes about 15mins. Longest part is downloading to the memory stick.
move had it on for about 8 weeks and it’s been good no reboots and works as it should of done out the factory (well could be better 😂)
 

oldgitdave

Active Member
Mar 27, 2022
508
240
UK
Interesting. I’m tempted, but feels a bit too risky. Wish they’d carried on the over the air updates.

Sadly I’m not convinced my local shop would be prepared to do the update. They like to do the bare minimum.


Sent from my iPhone using Tapatalk
Are you still under warranty? My dealer said they did a big infotainment upgrade plus firmware to the emergency SOS system. They said it was the SOS upgrade that was causing the installation issues which was why they kept the car in overnight.

Out of warranty I'd try the upgrade myself, but no brainer otherwise. Hope you get it sorted.
 
Mar 5, 2023
10
2
Since getting my 1940 update done (wasn't a service, just warranty fix due to issues).. today I for the first time got a red dot - update!

Screenshots attached.


Btw, if you are not getting updates, no red dot on earlier that 1940.
One thing I tried that made issues disappear for a while...
Go to updates and apply them. Forget if it was in engineering or settings.. anyhow, there might be some updates there but not showing but can be applied, check!


IMG_20230705_142151.jpg
IMG_20230705_142243.jpg
IMG_20230705_142247.jpg
IMG_20230705_142233.jpg
 

Hizzards

Active Member
Aug 19, 2021
102
74
Are you still under warranty? My dealer said they did a big infotainment upgrade plus firmware to the emergency SOS system. They said it was the SOS upgrade that was causing the installation issues which was why they kept the car in overnight.

Out of warranty I'd try the upgrade myself, but no brainer otherwise. Hope you get it sorted.

Yeah, still under warranty, but I don’t have any issues. I just want that high res CarPlay


Sent from my iPhone using Tapatalk
 

oldgitdave

Active Member
Mar 27, 2022
508
240
UK
Since getting my 1940 update done (wasn't a service, just warranty fix due to issues).. today I for the first time got a red dot - update!

Screenshots attached.


Btw, if you are not getting updates, no red dot on earlier that 1940.
One thing I tried that made issues disappear for a while...
Go to updates and apply them. Forget if it was in engineering or settings.. anyhow, there might be some updates there but not showing but can be applied, check!


View attachment 37392 View attachment 37394 View attachment 37395 View attachment 37396
I've had several ota updates like this on previous software, but obviously nothing since 1940 (yet). I think they've mainly been navigation ones.
 

oldgitdave

Active Member
Mar 27, 2022
508
240
UK
Yeah, still under warranty, but I don’t have any issues. I just want that high res CarPlay


Sent from my iPhone using Tapatalk
Fair enough, a few folk have moaned about Carplay resolution. I use Android Auto myself and don't have that issue.

Maybe just call and tell your dealer you're having issues, perhaps they'll book it in for you?
 
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M6TT F

Active Member
Dec 27, 2009
238
24
Fair enough, a few folk have moaned about Carplay resolution. I use Android Auto myself and don't have that issue.

Maybe just call and tell your dealer you're having issues, perhaps they'll book it in for you?
Exactly what I did. I’ve had a few periods where the screen rebooted, but nothing like the frequency of some people. I just called and said I was having the issues that most people were having.
 
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oldgitdave

Active Member
Mar 27, 2022
508
240
UK
After 2 days of being on 1940 I took a 60 mile trip from Derbyshire to Telford yesterday. Had speaker pops 4 times and the the SOS emergency popped up!!!

What a total PITA.

I'll be doing the return trip tomorrow so I expect it'll do exactly the same thing.
 

Shaun123

Active Member
Sep 5, 2020
140
49
After 2 days of being on 1940 I took a 60 mile trip from Derbyshire to Telford yesterday. Had speaker pops 4 times and the the SOS emergency popped up!!!

What a total PITA.

I'll be doing the return trip tomorrow so I expect it'll do exactly the same thing.
The 1940 firmware won’t solve that issue unfortunately! You need to tell them to update the telematic module. They won’t do it unless you tell them you get this issue and you want it updated.
 
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oldgitdave

Active Member
Mar 27, 2022
508
240
UK
The 1940 firmware won’t solve that issue unfortunately! You need to tell them to update the telematic module. They won’t do it unless you tell them you get this issue and you want it updated.
Sorry, I worded that wrong. They told me specifically they had updated the SOS module as well as updated the infotainment to 1940. He was adamant my SOS issues would be sorted!

I'll be on to them on Monday.
 

Alex667

Active Member
Jan 10, 2023
302
93
United Kingdom
Sorry, I worded that wrong. They told me specifically they had updated the SOS module as well as updated the infotainment to 1940. He was adamant my SOS issues would be sorted!

I'll be on to them on Monday.
They told me the same thing after the first time my Leon was in for the SOS error. They sorted it on the second attempt. Guessing they either didn’t update the telematics module firmware the first time, or they reloaded it the second time.
 
Lecatona HPFP (High-pressure Fuel Pump Upgrades)