had boc 2 days already needs new DSG!!

[Jimmy.D90]

Fookin hell, I wouldn't be one bit impressed with that ... as said, I believe you might have a 14 day cooling off period. Just tell them to keep the car and get your money back. 140 miles on the clock and dsg has packed in ... that is a disgrace!

stupid isnt it, ill be finding out today what seat plan on doing with my car and how long its going too take. the 14 day cooling off period i could cancel my agreement and give them the car back but i really like this car and hope once i get it back i have no more problems like this 1, its just a big kick in the balls only having it 2 days and its gone already :/ but what can you do aye lol ill let every1 know what the proper diagnosis is and what there going to do about it later when they ring me, but i no for sure ill be without my car for at least a week easy

 

[jc_boc]

Keep us posted mate, tbh a gearbox is at least a relatively easy fix. I would be worried if it was like turbo, injectors, pump etc.

 

[chuckb]

I hope it all works out for you fella, mine took some time to fix sadly, mainly becuase SEAT could not make a decision. Yours should hopefully be straight forward.

 

[CyborgCupraJQ]

for sure it was a faulty clutch. Hope it gets sorted, anyway I'd ask for some extras or i'd return the car.

But that would be me

 

[Biker]

the 14 day cooling off period i could cancel my agreement and give them the car back

I don't think you have a cooling off period, that is normally applied to distance selling (internet) or when a salesperson comes to your house (double glazing, etc)

I think you need to go down the legal route to reject the car if you want a replacement.

 

[Jimmy.D90]

seat have just rang me and informed me are stripping my gearbox down as we speak, and seeing what the problem is soon as they decide on what needs doing they will ring me back :/ and ill post up whats gone wrong

 

[VRSLOZ]

I don't think you have a cooling off period, that is normally applied to distance selling (internet) or when a salesperson comes to your house (double glazing, etc)

I think you need to go down the legal route to reject the car if you want a replacement.

The AA reckon you have 7 days according to this LINK as they are governed by the distance selling legislation.

 

[Jimmy.D90]

The AA reckon you have 7 days according to this LINK as they are governed by the distance selling legislation.

no i have already spoke to them about giving them the car back and starting again with a new 1, it doesnt work :/ theyve assured me my boc will be repaired to manufacturers spec and itll be like a new car once i get it back lol which will be a while im sure because seat seem be baffled and keep fobbing me off with " ill find out and ring you back" basically saying i dont no and your up S*** creek with no car lol

 

[Biker]

The AA reckon you have 7 days according to this LINK as they are governed by the distance selling legislation.

That only covers you if the car was bought over the internet, doesn't apply if you went into their showroom and placed the order.

 

[h34ds]

It may not work because your not going down the correct route. Do it propwerly reject the car and order a new onefrom esle where!

 

[Jimmy.D90]

just been informed by seat im getting a courtesy car tomorrow looks like my boc is going be with them for a few weeks, has anybody else had warranty work done and how long has it took them get there car back ??

 

[Hnolan]

i had the same problem with my cupra 4 weeks ago but it would only select 3rd gear. after takeing it to seat they told me it needed a new ecu for the dsg took them 3 weeks to find the part and fit it hope it dosent take as long for you to get youre car back

 

[lucifer666]

Your looking at about a week, dsg aint hard to take out and put back in with correct tools etc. Can I just offer my condolences regarding your car. Ive had issues but not from days old so I cant even imagine how much worse its going to be

 

[sly200sx]

I would hate a dealer to do major work like that. It takes the newness out of a brand new car. Its just not the same precision job that the assembly robots etc would have done. No disrespect to techs out there its just my personal opinion, and past experience!

 

[Jimmy.D90]

Your looking at about a week, dsg aint hard to take out and put back in with correct tools etc. Can I just offer my condolences regarding your car. Ive had issues but not from days old so I cant even imagine how much worse its going to be

im hoping it is only just a week im gettin a 1.2 corsa tomorrow as a courtesy car going be horrible lol

 

[Chris_a_73]

Boc to a 1.2 corsa.... They could have at least given you something with a bit more punch!

 

[NickCupraR]

**** that! Your not paying for a 1.2 corsa surely, i would demand a FR at the very least! Hope it gets fixed that is not on happening to a new car, Seat really need to sort themselves out!

 

[chuckb]

seat have just rang me and informed me are stripping my gearbox down as we speak, and seeing what the problem is soon as they decide on what needs doing they will ring me back :/ and ill post up whats gone wrong

You cant get the box fully apart, it is a complete muthafkr of a job, dealership will have to order specialist tools to do this and they are normally on back order for ages. My gearbox sat on a bench for 9 weeks. This is what mine tried to do and split the gear box and rebuild, they actually gave up in the end and it took calls to the regional manager of my dealership and to the area sales manager of SEAT UK to resolve it plus a solicitors letter. You need to get them to contact SEAT and get the whole box changed hound them mercilessly, dont go down this route of the rebuild. I was without my Boc for 4 months push for the box or reject the car.

I wish I had rejected mine and gone for the replacement. This is why I am getting rid of mine in the New year. It does not feel or sound the same since the re build and new box. Bloody thing creaks underload when you now reverse and awful shake again (Geometry and wheel alignment has been done twice since the car was in) Going in again to a Geo specialist next weekend for full car alignment again. Very unhappy hence the chop in for either the Abarth Punto or the Scirocco.

 

[Jimmy.D90]

You cant get the box fully apart, it is a complete muthafkr of a job, dealership will have to order specialist tools to do this and they are normally on back order for ages. My gearbox sat on a bench for 9 weeks. This is what mine tried to do and split the gear box and rebuild, they actually gave up in the end and it took calls to the regional manager of my dealership and to the area sales manager of SEAT UK to resolve it plus a solicitors letter. You need to get them to contact SEAT and get the whole box changed hound them mercilessly, dont go down this route of the rebuild. I was without my Boc for 4 months push for the box or reject the car.

I wish I had rejected mine and gone for the replacement. This is why I am getting rid of mine in the New year. It does not feel or sound the same since the re build and new box. Bloody thing creaks underload when you now reverse and awful shake again (Geometry and wheel alignment has been done twice since the car was in) Going in again to a Geo specialist next weekend for full car alignment again. Very unhappy hence the chop in for either the Abarth Punto or the Scirocco.

ive been told its the brain of the dsg thats failed because it was selecting 1/3/5 and not selecting the others there isnt a problem with 1/3/5 it just wouldnt go in reverse or the others, no crunching or hesitation or anything, so im hoping its a steady fix without the hassle if my car comes back sounding and feeling different i will not be happy to say the least

 

[chuckb]

That brain is apparently £1,500 quid and bolts on the bell housing. Saw mine when it was in the workshop. They can split it from the box quite easily