Connect App Mileage

[John Wick]

Anyone with the connect app ever have the mileage not showing same as vehicle. Done 3 journeys and still the difference between car and app is 3 miles, but my OCD side is annoying me

 

[oldgitdave]

Anyone with the connect app ever have the mileage not showing same as vehicle. Done 3 journeys and still the difference between car and app is 3 miles, but my OCD side is annoying me

Not something I've ever thought to look at tbh John. However, I've just checked mine and it's exactly like yours!



Refreshed the app and it still reads 3 miles less!

 

[John Wick]

That's obviously not just coincidence then, must be something with the app or servers?

 

[Wyld Stallyn]

Sorry for my confusion but What is the app for?
What does it gain you?

 

[oldgitdave]

I use it to set my departure times for charging and to send destinations to the satnag when needed.
Also it's useful for activating aircon during the warm days & de-icing / demisting and heating the seats in the winter.

 

[Wyld Stallyn]

Ow it's for you plug in peeps

 

[llinasenc]

Are you sure that all you journeys are registered in the app? Because I found some of them no being registered, and could cause different mileage consumption.

Enviado desde mi Redmi Note 9 Pro mediante Tapatalk

 

[LetsForment]

.. I wanted to check but it looks like the Cupra app service is currently dead.

 

[oldgitdave]

.. I wanted to check but it looks like the Cupra app service is currently dead.

Yep, mine too.

 

[John Wick]

Working this morning, difference is only 2 miles now?

 

[John Wick]

Ow it's for you plug in peeps

No, I've got a VZ2 310 gas guzzler!

 

[oldgitdave]

Working this morning, difference is only 2 miles now?

So is mine. Still reading 3 miles less on the app after a journey this morning.
I sent cupra digital an email yesterday and received a reply, well it looks like a generic one! I won't bother posting it unless someone particularly wants to see it. Basically it says to reset the infotainment, delete and reinstall the app. If that fails then do a full factory reset on the infotainment system. Bit drastic for this particular issue I think .

 

[LetsForment]

Yeah, I would imagine the phone app is just reporting what the factory database is providing it. And that in turn is just holding the mileage data updated every time you power down the car.

 

[LetsForment]

Mine is off by 1 mile today morning.

 

[Wyld Stallyn]

No, I've got a VZ2 310 gas guzzler!

We have both

Spent so long running V8s that I just shut my eyes n wait for the click from the pump. I don't need or want an app to tell me what it costs. When I get asked if I want a receipt for petrol, my immediate thought and sometimes response is "Why? I'm only gonna burn the stuff".

Smiles per Gallon is the only figure I really care about and on that front the Formentor delivers

 

[John Wick]

Is anybody able to open the connect app? Mine keeps crashing when I try to open it.

 

[oldgitdave]

Is anybody able to open the connect app? Mine keeps crashing when I try to open it.

Just tried and it worked but took an age to load via a full 5g signal. Usually it's up in less than 20 seconds.

 

[JP6]

Is anybody able to open the connect app? Mine keeps crashing when I try to open it.

Mine crashes since updating to iOS 17.

 

[oldgitdave]

Working perfectly this morning. Android though.

 

[Fencer60]

Mine crashes since updating to iOS 17.

App updated for me today. Logged me out and crashed a couple of times, but it’s working now.