New software update?

[oldgitdave]

Just had a message to say my car is due for a software upgrade at the dealers. It's due a service within the next month anyway so I guess I'll get it done. Anyone know anything about it?
Link: Update

 

[TheUkWizard]

What I do know is, to get that done, will have to be a proper cupra dealer. Aka not a seat one. Seat dealers will only do servicing.

Hope that helps

 

[BobN27]

Just had a message to say my car is due for a software upgrade at the dealers. It due a service within the next month anyway so I guess I'll get it done. Anyone know anything about it?
Link: Update

Probably an infotainment software upgrade? If so I would be interested to know what version it is updated to. Mine is on 1896 and my dealer tells me there is no update flagged for my car and I know from this and other forums that there are already 1898 and 1899 versions out there.

 

[oldgitdave]

What I do know is, to get that done, will have to be a proper cupra dealer. Aka not a seat one. Seat dealers will only do servicing.

Hope that helps

Absolutely, I have a local Cupra dealer that updated me to 1896 in May last year. No issues to speak of since.

Probably an infotainment software upgrade? If so I would be interested to know what version it is updated to. Mine is on 1896 and my dealer tells me there is no update flagged for my car and I know from this and other forums that there are already 1898 and 1899 versions out there.

Well yes, that what it says. The infotainment is pretty much the heart of the car and where folk are having issues. Mine's on 1896 too. Just wondering if this is the 'BIG' fix that everyone's been on about 🫰 and hoping for?

 

[Eryas]

On the spanish forum, 2 peoples got their new car with the new version 1900 : https://www.clubcupraformentor.com/threads/actualizacion-1900.3111/

I'm made because I went to the dealer last week and they only put the 1898, not the 1899

 

[oldgitdave]

On the spanish forum, 2 peoples got their new car with the new version 1900 : https://www.clubcupraformentor.com/threads/actualizacion-1900.3111/

I'm made because I went to the dealer last week and they only put the 1898, not the 1899

Interesting, thanks for that . Version 1900 is certainly news to me. I just hope this is the fix for those having problems. We shall see!

 

[Doogle]

Probably an infotainment software upgrade? If so I would be interested to know what version it is updated to. Mine is on 1896 and my dealer tells me there is no update flagged for my car and I know from this and other forums that there are already 1898 and 1899 versions out there.

I have been told the same and I run 1896, the dealers just come across clueless when I query about this

 

[oldgitdave]

I have been told the same and I run 1896, the dealers just come across clueless when I query about this

So, you've had the text message too? I'll be contacting my Cupra dealer next week for this update and service. I'll report back on their reply. I must admit at being a bit apprehensive as I've no real issues with mine on 1896 at the mo. A case of "if it ain't broke don't fix it" !

 

[Doogle]

So, you've had the text message too? I'll be contacting my Cupra dealer next week for this update and service. I'll report back on their reply. I must admit at being a bit apprehensive as I've no real issues with mine on 1896 at the mo. A case of "if it ain't broke don't fix it" !

No sorry I haven’t had a text, I was agreeing with BobN27 when he said the dealer told him there was no current update for his car, I was told the same when I rang and enquired about mine

 

[ColB]

Well, I can confirm that 1900 exists as I have just taken delivery (15.03 ) of a 310 VZ2 with this version. Very early days, but glitch free....so far!

 

[oldgitdave]

Well, I can confirm that 1900 exists as I have just taken delivery (15.03 ) of a 310 VZ2 with this version. Very early days, but glitch free....so far!

Good news that it's in the UK now (I assume you're in the UK?)
Mine's in on 27th March for its service and the software upgrade. They didn't say which version though, but I was told there's a recall to have the battery module replaced too (mine's a hybrid). Apparently that will take half a day on its own. I will report back soon.

Enjoy the 310 ColB

 

[ColB]

Good news that it's in the UK now (I assume you're in the UK?)
Mine's in on 27th March for its service and the software upgrade. They didn't say which version though, but I was told there's a recall to have the battery module replaced too (mine's a hybrid). Apparently that will take half a day on its own. I will report back soon.

Enjoy the 310 ColB

Thanks! Loving it so far, and yes, I'm UK based, so the 1900 update seems at least to be going into the latest new builds.
As for when it will arrive as an update at a UK dealer near you.........? Hopefully soon, for anyone having issues!

 

[Tarecco]

Hi, is 1900 update for every new models in Europe? If yes, when will be available to download?

 

[glennrobson1971]

I seem to have a very old or odd version on my Born :0561

Unless they have different versions for Born Vs Formentor?

 

[oldgitdave]

They're different across the range I think as I've seen elsewhere that the Ateca's version is different.

Mine's at the dealers now being updated. Hopefully I'll pick it up later today and I'll report back on which version I've been updated to.

 

[glennrobson1971]

Thanks.
Just booked mine in at the workshop for April 6.

 

[oldgitdave]

OK, so I've just fetched my car back after it's service at the Cupra dealer. They did the infotainment update and battery module replacement (on a recall) as well.
The infotainment is now version 1899. I've not noticed any difference from 1896 so far.



It seems like 1900 is not yet available as an update but is installed on some new models as stated in the thread further up.

 

[ColB]

OK, so I've just fetched my car back after it's service at the Cupra dealer. They did the infotainment update and battery module replacement (on a recall) as well.
The infotainment is now version 1899. I've not noticed any difference from 1896 so far.

View attachment 36208

It seems like 1900 is not yet available as an update but is installed on some new models as stated in the thread further up.

Looks like software is not the only thing updated in the new builds.....

 

[oldgitdave]

Looks like software is not the only thing updated in the new builds.....

Ah yes, hardware changes too. Makes sense that a 2 year younger car would have the latest hardware and software. Hopefully you'll not see any of the issues we've seen on earlier builds!

 

[fpdoc0697]

@oldgitdave just had a read through your posts, and the plot thickens! Mine is currently on software 1899, which was updated during a service a few months ago. I'm booked in for the '91EF recall update' on Friday, so I'm unsure what they're going to do if I'm already on 1899. Hmm!