Best time is mornings. I think they are now closed.It must be really busy….
Sent from my iPhone using Tapatalk
Best time is mornings. I think they are now closed.It must be really busy….
Sent from my iPhone using Tapatalk
I just cannot find the chat function,nothing comes up.on the page...Just ask where you ordered it from for the SLI number. Then go onto cupra uk support chat lower right hand corner will pop up dead easy.
It comes up with a message icon, I have found you need to scroll for it to show. Also make sure you have disabled your popup blocker, Edge has quite an aggressive one if you are using that.I just cannot find the chat function,nothing comes up.on the page...
I've just checked. The chat icon is available now. Ruby is excellent!I just cannot find the chat function,nothing comes up.on the page...
Just used the online chat, and they were very swift in responding. Not with the answers I was hoping for mind, so time to go and give the dealer an ear bashing about lying about build/delivery timescales.
I gave my SLI number to the online chat assistant, and asked for an update on my order for my Formentor VZ2 310 in white. I was told by the dealer that i had a confirmed build of week 33, to be delivered mid to end of September. Cupra have said that they have no recollection of giving these dates, and they have no confirmed build date as of yet, and can only hope to be at the earliest late Novembe/ early December. Seriously considering cancelling now!What did they say?
Sent from my iPhone using Tapatalk
yes that's the person who I found very helpfulI
I've just checked. The chat icon is available now. Ruby is excellent!
I gave my SLI number to the online chat assistant, and asked for an update on my order for my Formentor VZ2 310 in white. I was told by the dealer that i had a confirmed build of week 33, to be delivered mid to end of September. Cupra have said that they have no recollection of giving these dates, and they have no confirmed build date as of yet, and can only hope to be at the earliest late Novembe/ early December. Seriously considering cancelling now!
Just had notification below that mine is on the way to the UK. Ordered in Magnetic Grey mid April.
Estimates are just all over the show really. Started off with October delivery, then switched to early August, then mid August and now Mid September

Similar to mine. I was told it’s at status code 30, which means it’s left the factory but not arrived at the port. Status 38 is arrived at port, status 39 on the boat. I’m hoping for a 1st September pick up.Just had notification below that mine is on the way to the UK. Ordered in Magnetic Grey mid April.
Estimates are just all over the show really. Started off with October delivery, then switched to early August, then mid August and now Mid September

you ordered the day after me im at status 30.im hoping for status 38 or 39 next week ,dealers said it should be with them the 30th.It’s great news for you, at least you know it has been built. Given Cupra UK being unwilling to disclose any details of my vehicle due to the contract not being held in my name, I am about to ask the broker for an update. To date they have stuck to the idea of an October delivery. I can just about cope with that, but the prospect of it being November or December is just too long a wait for me having ordered 13/05/21.
Sent from my iPhone using Tapatalk
I hope you mean September?you ordered the day after me im at status 30.im hoping for status 38 or 39 next week ,dealers said it should be with them the 30th.
yes that's what they said...saying that its a long time 5 weeks from being built to the dealer its not exactly far to spain from the uk on the ferry.Sorry I meant August!!
It doesn’t surprise me. When I’ve tracked some of the ships that leave Barcelona they don’t half take the scenic route. Some call in at half a dozen ports, the Aquarius Ace which is due in the Port of Tyne has been caught in the doldrums for days.yes that's what they said...saying that its a long time 5 weeks from being built to the dealer its not exactly far to spain from the uk on the ferry.