This sounds like the muppets I used to deal with.
A 40 mile round trip and they had me back and forward like a yoyo only in the end to say it wasn't a fault!!!!
I had a knock and their answer was Seat don't say their cars won't knock!!!!
Good luck mate
A 40 mile round trip and they had me back and forward like a yoyo only in the end to say it wasn't a fault!!!!
I had a knock and their answer was Seat don't say their cars won't knock!!!!
Good luck mate