Just to put the record straight on warranties; If a damper has a valid warranty claim (not the case here) and it was either purchased or manufactured less that 2 years ago, the warranty stands. If you cannot find a receipt, you don't have to lie to us (as one person suggested). We know on what day of what year every damper was made, as it has a build code stamped on it. We will honour any valid warranty claim for any damper that is under 2 years old.
Our audited warranty rate on leaking dampers in 2007 is 0.12% (or just over 1 in every 1,000, that is far below the inductry standard).
We will always try to
help someone out who sends us a damper that has failed but is not covered under warranty. I this case we offered a 25% discount after we inspected the unit here at the factory.
Regards