Sos error.... Anyone else?

[Deano77]

Hi There,
I've recently taken delivery of a pre owned car 21 plate, from a mail dealer. I've complete two 300 mile journeys in 2 weeks and on both occasions the SOS Call (yellow) has come up.
"Error emergency call. Please visit workshop". Nothing seems to be wrong with the vehicle. The first time i used the call feature. On the call they dialled into the car and said all was ok. The Icon disappeared. So the second time I've put a code reader on it, however no fault codes are stored. Car seems to be fine. Interestingly I found breakdown paperwork and replacement 12v battery receipts, and am beginning to suspect the last owner handed it back.....It has Software version 1896. and the SOS light's disappeared again... Any thoughts?

I'm having the same problem, also my screen crashed and went purple couldn't operate anything. It's going in for software update on the 6th June, it took numerous phone calls and emails before they actually said ok bring it in. It's only 3 months old as well

 

[Napmasterflash]

Hi There,
I've recently taken delivery of a pre owned car 21 plate, from a mail dealer. I've complete two 300 mile journeys in 2 weeks and on both occasions the SOS Call (yellow) has come up.
"Error emergency call. Please visit workshop". Nothing seems to be wrong with the vehicle. The first time i used the call feature. On the call they dialled into the car and said all was ok. The Icon disappeared. So the second time I've put a code reader on it, however no fault codes are stored. Car seems to be fine. Interestingly I found breakdown paperwork and replacement 12v battery receipts, and am beginning to suspect the last owner handed it back.....It has Software version 1896. and the SOS light's disappeared again... Any thoughts?

Take it back to the dealer for the update.

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