Been meaning to post this since Saturday night but haven't had the chance... But I'm afraid it's not a good report...
OK Becky sets off Saturday mornign in her 3yo Golf ( that doesn't start properly anymore incidently ) to trade it in for her new company car. A spangly new Leon FR TDI
She was well excited as she's been waiting for this day since she ordered it ages ago. Anyway about 2 hours later I get a phone call, thinking it was her telling me how great it was, but no I got a VERY panicked Becky on the phone. The car had just stopped. What made it worse is she'd got half way from pinchbecks to Reading. Her car had cut out dangerously in the middle of the road, on a Roundabout, in Basingstoke. Obviously I'm jumping into the R thinking it's the battery isn't connected right. Eventually she calls to say a police car has helped her off the roundabout and SEAT assist are getting someone to her.
When I get to her she's been met by the AA guy already and he's diagnosed the fault. That £10 worth of fuel they had put in her brand new TDI was none other than their finest UNLEADED!!!!
So we ended up spending the rest of the day driving back to Pinchbecks, AA man towing the FR behind us. And then they had the cheak to quiz the AA guy as if to blame Becky for putting Petrol in it. Now even the simplest of simpletons would be able to spot the huge DESIEL ONLY sticker on the filler flap.
Anyway the FR is with Pinchbecks who are going to flush the system and put a full tank of the black pumps fuel this time ( I hope ) while B has a TDI Altea until they deliver it back to her. They also bunged us a few quid to go out for a meal as compo.
The thing that worries me is that a dealer could put the wrong fuel in a car, leaving a lone woman to drive up a motorway etc in a brand new car which would cut out at any moment. She was on the M3 only a few minutes before it cut out
The fact that it cut out on an empty roundabout, leaving her with no power stearing as it died, was lucky. Had she been pulling out of a junction etc with a truck comming or something there could have been a serious accident.
So
to Pinchbecks. But a HUGE to SEAT Assist for getting someone out to her fast, and to the AA guy that came out for diagnosing the problem immediately and for backing Becky up at the dealer when they were trying to offload the blame. If you're reading this mate thanks
Pete
OK Becky sets off Saturday mornign in her 3yo Golf ( that doesn't start properly anymore incidently ) to trade it in for her new company car. A spangly new Leon FR TDI
She was well excited as she's been waiting for this day since she ordered it ages ago. Anyway about 2 hours later I get a phone call, thinking it was her telling me how great it was, but no I got a VERY panicked Becky on the phone. The car had just stopped. What made it worse is she'd got half way from pinchbecks to Reading. Her car had cut out dangerously in the middle of the road, on a Roundabout, in Basingstoke. Obviously I'm jumping into the R thinking it's the battery isn't connected right. Eventually she calls to say a police car has helped her off the roundabout and SEAT assist are getting someone to her.
When I get to her she's been met by the AA guy already and he's diagnosed the fault. That £10 worth of fuel they had put in her brand new TDI was none other than their finest UNLEADED!!!!
So we ended up spending the rest of the day driving back to Pinchbecks, AA man towing the FR behind us. And then they had the cheak to quiz the AA guy as if to blame Becky for putting Petrol in it. Now even the simplest of simpletons would be able to spot the huge DESIEL ONLY sticker on the filler flap.
Anyway the FR is with Pinchbecks who are going to flush the system and put a full tank of the black pumps fuel this time ( I hope
) while B has a TDI Altea until they deliver it back to her. They also bunged us a few quid to go out for a meal as compo.The thing that worries me is that a dealer could put the wrong fuel in a car, leaving a lone woman to drive up a motorway etc in a brand new car which would cut out at any moment. She was on the M3 only a few minutes before it cut out
The fact that it cut out on an empty roundabout, leaving her with no power stearing as it died, was lucky. Had she been pulling out of a junction etc with a truck comming or something there could have been a serious accident.
So
to Pinchbecks. But a HUGE to SEAT Assist for getting someone out to her fast, and to the AA guy that came out for diagnosing the problem immediately and for backing Becky up at the dealer when they were trying to offload the blame. If you're reading this mate thanks Pete
