MK3 SEAT Leon CUPRA's owner's register

[Dominic Murphy]

I think I'm gong to cancel my order and go for a Golf R. Nearly out of mileage on my Audi. Was told Dec 17th for delivery on mine but as it still hasn't been assigned a BW - and reading through these comments - I don't have any hope of seeing it this side of Xmas.

Have rang Seat a few times to be told they have no indication of even when they can provide a build week. Really poor service when I consider it against the Audi I ordered, where you could check the order online at any point

 

[ramsayn]

To the surprise off precisely no one reading this thread, Friday 1st November came and went with no update. So that’s 3 dates to dealer we have blown through. I think my best shot is to ask Santa

 

[Betts-4]

How are people calling Seat when CS is not open on a Saturday and Friday the system was down I’m hoping I’ll have a BW next week as this week was almost confirmed lol

 

[TimT]

How are people calling Seat when CS is not open on a Saturday and Friday the system was down I’m hoping I’ll have a BW next week as this week was almost confirmed lol

Honestly, I don't understand how you still have decided to stick with the Seat, considering the huge delays, the car is not that special. There are plenty of better alternatives out there. The level of customer service provided by SEAT both in Europe and especially in the UK is absolutely horrendeous.

 

[Gilding92]

Honestly, I don't understand how you still have decided to stick with the Seat, considering the huge delays, the car is not that special. There are plenty of better alternatives out there. The level of customer service provided by SEAT both in Europe and especially in the UK is absolutely horrendeous.

Tell me where you can get a 300 horsepower car for £250 a month. That’s why we have waited

 

[ramsayn]

Tell me where you can get a 300 horsepower car for £250 a month. That’s why we have waited

What he said. I was looking for something a bit sporty, auto box on a 2 or 3 year lease or PCP. While I would rather have a Golf R or an AMG 45S the deals on the Cupra were too good to ignore.

 

[Dominic Murphy]

Who's ordered a Cupra

this yeah. I prefer the Golf R - always have tbh. But £250 for this spec is really good. Such a shame that Seat don't seem to have a modern enough ordering system. But, I also don't like being mugged around, so it's an easier decision for me to walk away

 

[Zer0]

Only thing I prefer on the Golf R is the exhaust, I think it looks pretty boring next to a Cupra. It's also a bit nicer inside but not a big difference (anymore).

And I've had a MK7 Golf.

 

[Dominic Murphy]

Yeah I think the Cupra looks a bit cooler on the oustide. I do prefer the golf interior though. I'd happily have either!

 

[Betts-4]

Finally some good news !!

BW confirmed 25th November

mag grey lux hatch
Pano
Advance driving pack

 

[Zer0]

Congrats

 

[Metaliban]

Finally some good news !!

BW confirmed 25th November

mag grey lux hatch
Pano
Advance driving pack

As a good will surprise for taking so long, you should ask the dealer to deliver it in a Santa costume for christmas :')

 

[SE13Cupra]

As a good will surprise for taking so long, you should ask the dealer to deliver it in a Santa costume for christmas :')

It might have to be an easter bunny costume by the time it actually arrives!

 

[ramsayn]

Argh , well seeing as 1/11 passed I was expecting it to be pushed out by a few days, maybe even a week, but “We wanted to advise you that your vehicle is estimated to arrive with our supplier on 22/11/2019.” What the actual f**k.
Gone beyond a joke now. Can’t phone them as too angry.

 

[Gilding92]

Argh , well seeing as 1/11 passed I was expecting it to be pushed out by a few days, maybe even a week, but “We wanted to advise you that your vehicle is estimated to arrive with our supplier on 22/11/2019.” What the actual f**k.
Gone beyond a joke now. Can’t phone them as too angry.

Doesn't look good for nationwide customers. Mine is apparently due in to the dealership today. I very much doubt that

 

[LevoForest]

Argh , well seeing as 1/11 passed I was expecting it to be pushed out by a few days, maybe even a week, but “We wanted to advise you that your vehicle is estimated to arrive with our supplier on 22/11/2019.” What the actual f**k.
Gone beyond a joke now. Can’t phone them as too angry.[/
That is honestly ridiculous

 

[SE13Cupra]

Argh , well seeing as 1/11 passed I was expecting it to be pushed out by a few days, maybe even a week, but “We wanted to advise you that your vehicle is estimated to arrive with our supplier on 22/11/2019.” What the actual f**k.
Gone beyond a joke now. Can’t phone them as too angry.

No way, this is crazy. Mine is due at the suppliers today but I know there is zero chance that will happen. I would cancel but unless I can find another car in stock somewhere else there seems little point. I assume Seat are responsible for delivering the cars to the suppliers which is what is causing the issue?

 

[deano1988]

Well I have just given them a call and apparently my car now has a provisional build week of 3 and has come forward from week 5. So what happened to week 51 and 50 its getting a joke their inconsistent lies. Adding this call to my complaint now.

 

[Gilding92]

Just rang nationwide, anyone who has an expected to dealer date between now and 22/11 here's whats happening.

SEAT obviously are just getting all the cars currently at port sent to them willy nilly, therefore nationwide will only update you when your car is actually with the dealer. The dealer doesnt know what car is coming on which day so cant update for a specific registration. She finished by saying "SEAT hope to have the majority of the vehicles with the dealership by the end of this week"

Someone send this HTML to SEAT CS so they can see how p*ssed of they are making customers.

 

[SE13Cupra]

Just rang nationwide, anyone who has an expected to dealer date between now and 22/11 here's whats happening.

SEAT obviously are just getting all the cars currently at port sent to them willy nilly, therefore nationwide will only update you when your car is actually with the dealer. The dealer doesnt know what car is coming on which day so cant update for a specific registration. She finished by saying "SEAT hope to have the majority of the vehicles with the dealership by the end of this week"

Someone send this HTML to SEAT CS so they can see how p*ssed of they are making customers.

Thanks for the update, I will ring them tomorrow to see if I get the same story as you, why Nationwide can't just mail us all that update I don't know? Starting to realise now why the Seat was cheap.