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Infotainment restarts
- Thread starter Shaun123
- Start date
Seat dealer come back to me today as said I’m on the latest firmware 1898 for my car and seat are aware of the random restarts and said to make sure if any ota updates come to make sure I update. So hopefully a fix is on its way. But the rate vw sort software issues out the car will be to old 
Seat dealer come back to me today as said I’m on the latest firmware 1898 for my car and seat are aware of the random restarts and said to make sure if any ota updates come to make sure I update. So hopefully a fix is on its way. But the rate vw sort software issues out the car will be to old
My infotainment gets worse.Seat dealer come back to me today as said I’m on the latest firmware 1898 for my car and seat are aware of the random restarts and said to make sure if any ota updates come to make sure I update. So hopefully a fix is on its way. But the rate vw sort software issues out the car will be to old
No sound whatsoever while driving to work. No sound from the radio, Spotify or while calling someone. It didn’t help to reboot manually or restart the car either, but it might work again while driving home later I suppose.
Yesterday it all worked perfectly.
I hope, but don’t really believe it, that there’s a bugfix package coming soon. I’ve asked Cupra Sweden about it but no response yet and I don’t have any high expectations. Let’s see…
My infotainment started boot cycling from 12th Jan. Ever since then that's all it does, it's now gotten to a stage where the screen doesn't even come on now so I have no control over the air con, rear view parking or Bluetooth. Further to this the auto sign recognition, Parking sensors and sos call functionality do not work. I took it to WJ King Cupra for 2 days and the decided it needed a new control unit.
Of course Cupra doesn't have any to give me because why would they have any ready to send in case something goes wrong. So know I've resorted to calling/emailing them every day to ask why they are failing to provide me the services/product I paid for.
Of course Cupra doesn't have any to give me because why would they have any ready to send in case something goes wrong. So know I've resorted to calling/emailing them every day to ask why they are failing to provide me the services/product I paid for.
Mine did the same. It’s been spot on since March last year when I got it. Now it’s rebooting all the time and also noticed the cruise control is set for driving on the right hand side of the road as it thinks I’m undertaking cars on the motorway and slows down the car.
Has yours been rebooting since the small ota update? Mines been fine up until that little ota update.
I’ve contacted seat uk but that’s not the quickest to go through as dealer just said just have to wait for another ota as nothing they can do.
Yep. Got an OTA update. The next day it just rebooted both screens while driving then reset the dash to the default view. Usually does it within the first 10 minutes of driving. Tried to book it into the dealer but they couldn’t get me a courtesy car for 5 weeks. Told me if I was
Worries about driving without a dash then to park it by the side of the road and phone cupra to get them to collect it and provide me a car. I had forgotten how bad their customer support was, but it’s all come if flooding back.
I am just going to live with it as it’s booked in for its first service next month when they will look at it.
Yup, restarted only yesterday, totally random along with the privacy settings going to maximum periodically
I’m in contact with seat directly but I must say they are not very good so far. No urgency and dealer just say nothing they can doMine has been doing it a lot lately. Did it 3 times in a row this morning
I think they need to go back to the drawing board with the firmware.
Wasn't done right in the first place and constant updates to try and fix silly glitches are just a bandage before the next issue.
Perhaps next time they will keep the software in house rather than sticking it out to a third party to cut costs.
Agree. I wouldn’t want to buy a used current generation MQB car from any of the VAG brands. I can envisage ongoing issues, and there’s only so many bandages or sticking plasters that can be applied. What will happen when a car’s no longer under warranty? Will VAG still provide software updates and fixes free of charge or will owners be expected to pay for these? Will VAG stop providing support and updates for ‘older’ cars altogether?
I think anyone planning on keeping their car longer term would do well to seriously consider buying a good extended warranty - and check the small print carefully to make sure it covers fixing or replacing faulty software and hardware.
I may well be wrong but thought that was what has happened. Didn’t VAG use Cariad (100% owned subsidiary of the VW Group) to develop the software for its current crop of MQB and MEB based vehicles? I remember reading that the decision to move software development in-house was to reduce development costs and remove reliance on third party suppliers - that decision seems to have backfired somewhat; developing fixes and updates must be costing a small fortune!
Ah - I could have picked it up wrong.
Whatever they changed - they need to go back to the old system before they put people off for life.
Well…this was a new one for me anyway…got in the car and then the car decides a dwarf must be driving and starts repositioning my seat for me, damn thing was pushing me towards the dash whilst lowering and folding the back of the seat forwards
Eventually got everything back as it should using the memory function, I’m going to speak to my dealer tomorrow and see about getting it booked in for a software update (The salesman mentioned he’d heard there were updates and I should have been notified) tbh prior to the last ota update I’d had very little in the way of problems
Eventually got everything back as it should using the memory function, I’m going to speak to my dealer tomorrow and see about getting it booked in for a software update (The salesman mentioned he’d heard there were updates and I should have been notified) tbh prior to the last ota update I’d had very little in the way of problems
Oh my. I've read similar on the thread below. Had you pressed ok when the Changing vehicle settings message popped up?
www.seatcupra.net
strange message !
More than happy with the car but one thing that i am unsure about is the message "CHANGING YOUR SETTINGS" which appears on the infotainment screen after about ten minutes driving, you have the option to cancel or accept, up to now i have cancelled because i am not sure what it will change ?any...
www.seatcupra.net
I always cancel unless I know I HAVE made a changeOh my. I've read similar on the thread below. Had you pressed ok when the Changing vehicle settings message popped up?
strange message !
More than happy with the car but one thing that i am unsure about is the message "CHANGING YOUR SETTINGS" which appears on the infotainment screen after about ten minutes driving, you have the option to cancel or accept, up to now i have cancelled because i am not sure what it will change ?any...
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