benjamr
Guest
Hello all,
I own two Ibiza 1.4 TDi Ecomotives. One is a Mk4 (2008) and is fantastic and the other is a Mk5 (2010) which has a huge problem with its 3-cylinder engine. I will describe the symptoms in case anyone else has suffered or heard of similar problems. I will also describe my experience with Seat UK and with my local Seat service centre.
When I drive the car, the engine warning lamp comes on and stays on. In addition, occasionally the glow plugs heating warning light flashes when I'm driving, accompanied by a huge loss of power and sometimes I also get the diesel particulate filter light.
The engine is noisier and more underpowered than it is supposed to be. When I accelerate the car judders alarmingly and black smoke belches out of the exhaust. The mpg is between 38 and 45 instead of being in the high 60s. The car feels sluggish.
All in all the engine is very poorly.
I took the car to my local Seat dealer (Castlegate in Norwich). First they said the engine oil was too high. They drained some of the oil, cleared the faults and returned the car to me. 8 miles later the lights were flashing like fairyland on the dashboard and all the other symptoms had returned.
Now after 6 hours exploratory work they say they have still not fixed the problem. They want to charge me £320 and return the car to me in the same broken state!!
They have said that the diagnostic tools revealed that the car has a turbo overboost AND a turbo underboost (Impossible). They also mentioned that some of the diesel may be entering the sump.
They said they can continue trying to find out what the problem is, but it would cost me by the hour, and might end up with an engine stripdown and an additional bill of £3.5k !!!
I do not have an open chequebook, and I am rather miffed at having to pay to get my car back in the same condition that I took it in. I expect to take my car in and get it fixed when it is with the authorised repairer and that they should know how to fix it. I contacted Seat UK and they were not interested in my problem despite the car being only 4 years old and not long out of warranty.
Has anyone else had this engine trouble? Is there an automotive ombudsman or office of fair trading that I can contact? Any advice gladly received :-(
A friend in the automotive business (working for another brand) has pointed me towards the Motor Codes Service & Repair Code. Does anyone know if Seat dealers subscribe to this?
I own two Ibiza 1.4 TDi Ecomotives. One is a Mk4 (2008) and is fantastic and the other is a Mk5 (2010) which has a huge problem with its 3-cylinder engine. I will describe the symptoms in case anyone else has suffered or heard of similar problems. I will also describe my experience with Seat UK and with my local Seat service centre.
When I drive the car, the engine warning lamp comes on and stays on. In addition, occasionally the glow plugs heating warning light flashes when I'm driving, accompanied by a huge loss of power and sometimes I also get the diesel particulate filter light.
The engine is noisier and more underpowered than it is supposed to be. When I accelerate the car judders alarmingly and black smoke belches out of the exhaust. The mpg is between 38 and 45 instead of being in the high 60s. The car feels sluggish.
All in all the engine is very poorly.
I took the car to my local Seat dealer (Castlegate in Norwich). First they said the engine oil was too high. They drained some of the oil, cleared the faults and returned the car to me. 8 miles later the lights were flashing like fairyland on the dashboard and all the other symptoms had returned.
Now after 6 hours exploratory work they say they have still not fixed the problem. They want to charge me £320 and return the car to me in the same broken state!!
They have said that the diagnostic tools revealed that the car has a turbo overboost AND a turbo underboost (Impossible). They also mentioned that some of the diesel may be entering the sump.
They said they can continue trying to find out what the problem is, but it would cost me by the hour, and might end up with an engine stripdown and an additional bill of £3.5k !!!
I do not have an open chequebook, and I am rather miffed at having to pay to get my car back in the same condition that I took it in. I expect to take my car in and get it fixed when it is with the authorised repairer and that they should know how to fix it. I contacted Seat UK and they were not interested in my problem despite the car being only 4 years old and not long out of warranty.
Has anyone else had this engine trouble? Is there an automotive ombudsman or office of fair trading that I can contact? Any advice gladly received :-(
A friend in the automotive business (working for another brand) has pointed me towards the Motor Codes Service & Repair Code. Does anyone know if Seat dealers subscribe to this?
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