I've currently got the same issue, I received the car new n June this year, had a few software glitches which were put right by way of an update.Anyone have the car calling breakdown over and over …. I think this is different to SOS error - this is call Breakdown assistance and no lights on dashboard just infotainment saying "Making a call with Cancel button"
When I first had car it did this a few times - just try’s over and over to call Cupra breakdown - most of the time it fails before connecting and reconnecting - sometimes it gets through but then drops again.
Only way to stop is to turn off car and hope it fixes itself. Anyone know a way to stop it?
Have latest 1940 software for a while and only started doing again a week ago .. so frustrating.
It is now booked into be looked at - but chances are it won't present itself to a garage as intermittent. And it isn't till October 4th.!!! If wanted a replacement car it was November!
Is there away to disable this feature. I don't care about it at all. I will try and get a video of it but always driving when it happens sigh.... is it using my phone to make call or is it using the inbuilt SIM.. I assume it is inbuilt one. Just wondering if I disable that somehow?
Mine stopped doing it and I never got to take it in - as they were late connecting and i was too busy to wait around.. And to be honest just too busy to book in.. I think the overhead console haptic switches malfunction cause it.. Not touched that panel since and i actually don't think it is working at all hence why not getting the problem.. When doing it you can try rubbing that panel and that sometimes stops it .. When happening it is incredibly frustrating for sureI've currently got the same issue, I received the car new n June this year, had a few software glitches which were put right by way of an update.
4 weeks back it started making the call for breakdown assistance, it will not stop unless like you say you turn the car off in hope it fixes itself.
I returned it to Seat two weeks ago who told me they'd found the fault which was again a software issue and updated it to solve the issue.
Just this week it has started again and this morning continued my whole hour journey to work, I tried switching the car off 4 times but it continued on start up.
I have it booked back in for the 23rd of this month and I've videos of the fault to show them in the hope they understand the frustration and solve the fault.
It also blocks my phone from connecting via android auto and I'm unable to do on the infotainment screen.
I have noticed that why the fault is active the amber lights on the over head console keep lighting up amber, the spanner when it tries to make the call and the i when it drops out.
Thanks for update.. I still haven't booked mine back in and it hasnt done it again.. Perhaps I am better waiting for your rectification by sounds of it.. Sorry you are Guinea Pig.. :-| Good luckQuick update, my car has been back with the dealer twice now and still they are unable to fix it or find the fault.
They've sent a technical enquiry to Seat and waiting a reply.
This is clearly quite a wide spread problem for VAG as I have also seen reports on golf mk8 forums of the same thing too.My wife's Formentor doing exactly the same. It's 2 months old and the roof panel stopped working around 1 month in so it's booked in for that and now it's decided to do this. No way of stopping it other than pulling out the fuse!
This is clearly quite a wide spread problem for VAG as I have also seen reports on golf mk8 forums of the same thing too.
Likewise our Cupra Leon is only a month old and was fine then suddenly this started happening last week, very annoying!
Was removing the fuse successful in at least stopping it? If yes, could you please let me know where / how etc. Thanks!
CUPRA probally do monitor this forum, but in a covert way so they can fix things without having to admit there was a fault. Just put a fix in a forthcoming update or get the factory to change at build as part of continual improvements.Shame noone from cupra is on the forum as i know BMW assign people to monitor forums.
I have a VW and from what I’ve seen on various VW forums, dealers in general tend to be quite dismissive of forum content. It seems more often than not, when a customer highlights an issue with their car that’s commonplace amongst forum members, the dealer’s stock answer tends to be along the lines of “we’ve never seen that issue before; you can’t believe what you read on forums” .Not sure why they'd not want to be open and transparent. Faults of this nature are frustrating and potentially lose customers of future sales.
Showing your customers that you are trying to rectify issues with them will see people return even if at the time its frustrating.
I am already regretting moving from a BM to a cupra because it feels that the after service isn't efficient enough.
Such a shame cubra uk.