Tavascan slow charging at home with Pod Point 7KW charger?

[Col66]

Hi, I have set a schedule to coincide with overnight cheap electricity tariff. The car is only utilising around 7 miles/hr to charge. Around 2.2KW/hr
When in immediate charge process it goes up to 24 miles per hour utilising the full 7KW/hr output.
Does anyone know the reason for this?
Thanks

 

[Tell]

Hi, I have set a schedule to coincide with overnight cheap electricity tariff. The car is only utilising around 7 miles/hr to charge. Around 2.2KW/hr
When in immediate charge process it goes up to 24 miles per hour utilising the full 7KW/hr output.
Does anyone know the reason for this?
Thanks

There have been some moans about Intelligent Octopus charging.

Google Search

If you are using Intelligent Octopus, it might be that. You would expect it to be consuming 7kW/hr. If you have Octopus and haven't got one of their little free purple boxes (Octopus Home Mini) you might want to get that. It shows in real-time what is being consumed and the price. Integrates with the Smart meter radio signal and the Octopus app. You will see exactly what is going on in the 30-minute intervals and in real time.

If not it could be your charger unit / software and connection. There are those limits where you can cap charging to a given level. Start charging immediately, may go above those set limits.

You might find something on the Born thread and wider Googles on VAG hardware. There have been moans, I know that. I don't have an EV, but I am keeping an eye on the subject for when I do. There might be a more well versed expert on this one.

 

[Col66]

There have been some moans about Intelligent Octopus charging.

Google Search

If you are using Intelligent Octopus, it might be that. You would expect it to be consuming 7kW/hr. If you have Octopus and haven't got one of their little free purple boxes (Octopus Home Mini) you might want to get that. It shows in real-time what is being consumed and the price. Integrates with the Smart meter radio signal and the Octopus app. You will see exactly what is going on in the 30-minute intervals and in real time.

If not it could be your charger unit / software and connection. There are those limits where you can cap charging to a given level. Start charging immediately, may go above those set limits.

You might find something on the Born thread and wider Googles on VAG hardware. There have been moans, I know that. I don't have an EV, but I am keeping an eye on the subject for when I do. There might be a more well versed expert on this one.

Thanks, I don't use Octopus. Eon, with Pod Point charger. Worked fine with a Kia Nero 2, just using the schedule from the charger, but the Tavascan needs to be in control of its schedules it would seem. I have contacted Cupra for help.

 

[Tell]

Thanks, I don't use Octopus. Eon, with Pod Point charger. Worked fine with a Kia Nero 2, just using the schedule from the charger, but the Tavascan needs to be in control of its schedules it would seem. I have contacted Cupra for help.

That might have one of the ones I'd read. 🫢 Certainly mutterings about charging. Keep us up-to-date.

 

[The Groundsman]

Hi @Col66

I had the same issue today with a routine, as there was a relatively cheap slot during the day. I had the setting for charging at a lower rate off but was still only getting 6 miles charge per hour. When I changed the max charge to 90% it shot up to 24 mph.

Did you sort out your issue?

 

[Col66]

Hi @Col66

I had the same issue today with a routine, as there was a relatively cheap slot during the day. I had the setting for charging at a lower rate off but was still only getting 6 miles charge per hour. When I changed the max charge to 90% it shot up to 24 mph.

Did you sort out your issue?

Not yet, keep getting more & more questions to answer from Cupra CS after each interaction.

 

[The Groundsman]

I'm hoping that keeping slow charging off and not capping the max charge will help.

 

[Tell]

There are YouTube videos on the Tavascan that I recall mentioned the 80% thing. See if I can index them but you'd have to watch the lot. But certainly musing over the charging.

Links to follow later.

 

[Tell]

Think it may be mentioned in here:

Or the other Battery Life Channel ones on the Tavascan. But we are pretty sure it was in this or not . It's round the 80% rule. Thought... hmm this is what they are talking about or not. Either way a video that may be of interest.... it has been mentioned somewhere. The 80% rule messing up charging. Didn't imagine it. That's on the in car charging menu which must cause disappointment in not starting the charging.

BTW The chaps failure to get to the charging station is the useless Google Maps that people cherish that aren't digitised too well. If the road isn't digitised correctly, the POI is put in the wrong place, then it won't take you there. He was using some battery charging app that integrated with Android Auto...

 

[Seriously?]

One interesting takeaway from that video for me was the lack of traffic on those roads.

 

[Tell]

Germany. Nice manicured roads. The charging secret may be another video . Warming up your battery before charging it is something we don't have to do with our fuel tanks. Expect you get use to it. Only filling to 80% is another one...

Disconnect between the charging apps and the car screen. Certainly murmurs on the Born and the Octopus app. Octopus kept stopping charging early. When I read or see the next one I'll jot it down. It's around the 80% and warming the battery and duff software. Probably pass the buck time.

 

[jdmsam]

Hi, I have set a schedule to coincide with overnight cheap electricity tariff. The car is only utilising around 7 miles/hr to charge. Around 2.2KW/hr
When in immediate charge process it goes up to 24 miles per hour utilising the full 7KW/hr output.
Does anyone know the reason for this?
Thanks

Did you get to the bottom of this? I also have the same problem. I've been able to charge at full speed all of the time but when I use 'Preferred Charging' for my cheaper rate with Eon overnight I only get 2KW/hr. When I switch from 'Preferred' to 'Immediate'it shoots up to 7KW/hr.
No slow charging is enabled etc.
Ohme Pod Pro. We also have a BUZZ which works fine with this charger and preferred times.

 

[The Groundsman]

I've been setting the schedule in my pod point wall charger. The first charge didn't start which sent me into a bit of a panic. However since then it's been fine, and charging at the full 7KWh. I haven't bothered to try the routines where the car controls the schedule. Cupra Customer Support referred me to the App support, but I have just stuck with the wall charger.

 

[jdmsam]

I've been setting the schedule in my pod point wall charger. The first charge didn't start which sent me into a bit of a panic. However since then it's been fine, and charging at the full 7KWh. I haven't bothered to try the routines where the car controls the schedule. Cupra Customer Support referred me to the App support, but I have just stuck with the wall charger.

Okay i'll look into controlling it via the Ohme. Can I ask what you have set up in the car? When you park home for the night, do you set it to 'Preferred Times', 'Charge Now', 'Departure Time' etc?

 

[The Groundsman]

I leave all those blank now. When the car start's charging at the appointed hour, the app does say a routine is in progress, but I havent set any. Rely 100% on the wall the charger

 

[jdmsam]

Thanks for the response. It's the 3rd evening where I've looked at 2am to see it charging at about 30% of its capable speed which could royally screw over my work day.

So what I'm thinking is.....

I set my Ohme to only charge during my off-peak hours 00:00 - 07:00 @ 6.7p. I clear and delete all preferred charging times, charging locations and departure times from the car and the Cupra app. I park up for the evening and I can leave the car on 'Charge Now' & Air-con for whatever my schedule says, plug the Ohme in and walk away. Then in theory at 00:00 I get the Ohme controlling the charge at the full 7KW/hr.

 

[Tell]

We'll wait and see

 

[jdmsam]

Thanks for the response. It's the 3rd evening where I've looked at 2am to see it charging at about 30% of its capable speed which could royally screw over my work day.

So what I'm thinking is.....

I set my Ohme to only charge during my off-peak hours 00:00 - 07:00 @ 6.7p. I clear and delete all preferred charging times, charging locations and departure times from the car and the Cupra app. I park up for the evening and I can leave the car on 'Charge Now' & Air-con for whatever my schedule says, plug the Ohme in and walk away. Then in theory at 00:00 I get the Ohme controlling the charge at the full 7KW/hr.

So as described above. I've cleared all preferred times, locations and charging schedules from the cart and app. The only thing the car has left to control is scheduled heating. Plugged the Ohme Pro in and then a few hours later when the off-peak kicks in i'm getting the full 7KW/hr speed. Such a shame that the issue appears to be caused by poorly coded software. Like I said previously we also have an ID Buzz which works fine with preferred times enabled.

 

[Tell]

I've pinned the thread now it's sorted.