When did you order, when is it arriving?

[Big A]

Not stupid at all! But I just emailed my dealer and they sent it to me straight away. I would hope your leasing company would do the same.

I emailed my dealer for my SLI number yesterday after speaking to Ruby at Cupra, but as yet no response. Wondered if 5 weeks since order was too soon to be asking for it, however any emails I've sent since ordering have been really slow for a reply, yet emails before I confirmed my order were answered either within minutes or a couple of hours

 

[Pords]

Thanks all, will give leasing company a call and see if they will give me SLI number

 

[General Dryness]

I emailed my dealer for my SLI number yesterday after speaking to Ruby at Cupra, but as yet no response. Wondered if 5 weeks since order was too soon to be asking for it, however any emails I've sent since ordering have been really slow for a reply, yet emails before I confirmed my order were answered either within minutes or a couple of hours

I waited until 2 months had passed before I asked for my SLI number so maybe 5 weeks is being optimistic but If you don't ask, you don't get, so always worth a query.

 

[xNathanG]

So, given the fact that you ordered the day before me, the question is was it through a dealership or Lease Options Limited?

Hi bud, ordered through my local seat dealership! I’m using the cupra Facebook page through messenger and my SLI number for updates.

 

[Mortey]

I spoke with a rep at my leasing company who told me that they often are not told the reference number by the finance company because it may contain confidential details of the discounts/terms etc - yes, I know they’ve sold me a dud there. The SLI number is all about the manufacturer and the car and nothing to do with the finance.


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Strange, I was just given it. Hope you get more information soon.

 

[Tormentor]

I see the car transporter ship Aquarius Ace is due in Grimsby tomorrow. There’s a good chance that a few of us may get their cars very soon!

 

[Tormentor]

I see the car transporter ship Aquarius Ace is due in Grimsby tomorrow. There’s a good chance that a few of us may get their cars very soon!

I spoke to soon. My VZ3 has left the factory on the 1/8 and is in transit. I’m hoping for the 1st September to collect it. The chip shortage wasn’t so bad after all.

 

[Big A]

I spoke to soon. My VZ3 has left the factory on the 1/8 and is in transit. I’m hoping for the 1st September to collect it. The chip shortage wasn’t so bad after all.

This is news I like to hear

 

[Pords]

Just spoke to Leasing company got SLI number, and an update. Car is built and currently awaiting shipping to the uk and on transporter. Expected delivery date 1st September to dealer. Give or take a few days. Exactly as specified when ordered. Can’t say fairer than that.

 

[Big A]

Just spoke to Leasing company got SLI number, and an update. Car is built and currently awaiting shipping to the uk and on transporter. Expected delivery date 1st September to dealer. Give or take a few days. Exactly as specified when ordered. Can’t say fairer than that.

More promising news

 

[ninja_geezer]

I emailed my dealer for my SLI number yesterday after speaking to Ruby at Cupra, but as yet no response. Wondered if 5 weeks since order was too soon to be asking for it, however any emails I've sent since ordering have been really slow for a reply, yet emails before I confirmed my order were answered either within minutes or a couple of hours

that sounds about right .........

 

[ninja_geezer]

I see the car transporter ship Aquarius Ace is due in Grimsby tomorrow. There’s a good chance that a few of us may get their cars very soon!

I live very near there indeed.....i did not realise the cupra came in to GY what other ships do they use ? and how do you get to find out .great info cheers

 

[stubby276]

I live very near there indeed.....i did not realise the cupra came in to GY what other ships do they use ? and how do you get to find out .great info cheers

I live nearby too. I was informed by my dealer that my car is in transit and ship due this week. I am hoping that mine is on Aquarius Ace. I was tracking United Spirit 2weeks ago as left Barcelona week after my build week..too hopeful.
Regarding other ships I think Comet Ace has been mentioned and I see a car transporter ship called City Of Oslo left Barcelona today heading to Grimsby (due to arrive 9th August).

 

[ninja_geezer]

I live nearby too. I was informed by my dealer that my car is in transit and ship due this week. I am hoping that mine is on Aquarius Ace. I was tracking United Spirit 2weeks ago as left Barcelona week after my build week..too hopeful.
Regarding other ships I think Comet Ace has been mentioned and I see a car transporter ship called City Of Oslo left Barcelona today heading to Grimsby (due to arrive 9th August).

I got the nod on Monday that my car had left the factory. build week 29 the 19th july no idea how long it takes to be put on a ship though...

 

[ninja_geezer]

I live nearby too. I was informed by my dealer that my car is in transit and ship due this week. I am hoping that mine is on Aquarius Ace. I was tracking United Spirit 2weeks ago as left Barcelona week after my build week..too hopeful.
Regarding other ships I think Comet Ace has been mentioned and I see a car transporter ship called City Of Oslo left Barcelona today heading to Grimsby (due to arrive 9th August).

shame there is no way of finding out exactly where the car is ,when I had a golf R built I could even follow its progress through the factory at each stage inc loading onto the ship. it was very good indeed.

 

[Big A]

that sounds about right .........

You experienced the same kind of service from your Cupra dealer?

 

[stubby276]

I was informed 6th July that my car was being built so I think Build week 27. I was optimistically expecting it to be on the ship by the following week (United Spirit left Barcelona 12th July), so it looks like it might take 2-3 weeks to get on the move...hopefully lots of testing the infotainment

 

[stubby276]

shame there is no way of finding out exactly where the car is ,when I had a golf R built I could even follow its progress through the factory at each stage inc loading onto the ship. it was very good indeed.

I had the same thing with Vauxhall some years ago. Don't they know how much anxiety is floating around knowing where our cars are!

 

[ninja_geezer]

You experienced the same kind of service from your Cupra dealer?

i used leasing options this time around and initially emails flowed they answered the phone and returned calls but recently nothing until i did all the chasing.

 

[Big A]

i used leasing options this time around and initially emails flowed they answered the phone and returned calls but recently nothing until i did all the chasing.

I have ordered mine direct from local Cupra dealer. The initial test drive and ordering was spot on and when emailed over the following couple of days to finalise things emails flowed quickly, but once I confirmed my final order I heard nothing. I thought I would get an email to say my car has been ordered and a summary of the final spec, but got nothing at all. Left it a few weeks and emailed them just to check all ordered ok and heard nothing for a week exactly until he called me to say there was no more news. When I spoke to Ruby at Cupra, she advised that I should call my dealer and they’d give me the SLI number, but thought it easier to email and still await a reply. Hopefully I’ll hear back soon.