Right now i have received my full compensation and I don't see anywhere where they have told me to keep quiet. I shall share with SCN, Due to my experience like many others with replacement engines, and brake pad problems on my car. I chose to write a letter of complaint to SEAT UK.
To my surprise after sending the letter I was contacted the Next day by a Man from SEAT UK explaining he was dealing with the request on behalf of the CEO of whom I addressed the letter too.
I told him my problems with the Dealer I was using and the lack of faith I have in a car that guzzles oil and packs in when accelerating.
Long story short I ended up with 2 offers on the table.
I could cash my car in and they would pay a sum towards a new or alternative vehicle of my choice.
Or I could take the alternative sum as compensation and keep the boca.
As everything has now been fixed I chose the second option.
But I thought I would share on here as some members suggest it isn't worth the time or effort and we should be happy with what is in my eyes a badly designed group of engine components, and when there are fixes out there we should be offered these as a recall and not dealt with on a case by case basis when clearly there are problems.
To my surprise after sending the letter I was contacted the Next day by a Man from SEAT UK explaining he was dealing with the request on behalf of the CEO of whom I addressed the letter too.
I told him my problems with the Dealer I was using and the lack of faith I have in a car that guzzles oil and packs in when accelerating.
Long story short I ended up with 2 offers on the table.
I could cash my car in and they would pay a sum towards a new or alternative vehicle of my choice.
Or I could take the alternative sum as compensation and keep the boca.
As everything has now been fixed I chose the second option.
But I thought I would share on here as some members suggest it isn't worth the time or effort and we should be happy with what is in my eyes a badly designed group of engine components, and when there are fixes out there we should be offered these as a recall and not dealt with on a case by case basis when clearly there are problems.
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