/dev/null,
Mate - I sympathise with you on this
problem, I really do, but but as everyone keeps saying (and please listen to them as they are totally correct) there is nothing you can do if a dealership reflash has removed your remap :-
1 - A dealership reflash of your ECU will erase/remove/wipe/kill/get rid of any remap that is loaded into your ECU whether Jabba, Revo, AMD or the mob you used (and I say mob as the replies you have quoted and their website do not read as if written by people with professional attitudes). All uploaded remaps are erased on a dealership reflash of the ECU.
2 - If you remove the battery, an EEPROM (as found in the ECU) will not erase and the remap will still be there. (follow this link for definition of EEPROM -
http://www.tech-faq.com/eeprom.shtml). All that will revert to standard are adaptation levels. Nothing more. You have to actually overwrite the memory to erase it. Adaptation levels (and only adaptation levels) are held on a different part of the ECU that is temporary memory which requires power to keep it - and when you lose these settings, the ECU simply reverts to basic, base level settings whilst it rebuilds them as it learns your driving style, conditions etc.
When a reflash is done, it overwrites the entire EEPROM to ensure that no rogue software or harmful code exists, hence you overwrite the remap with blank spaces and the new code from the dealership. This way (and for good reason) they know 100% that the ECU is completely as they intended with no outside influences to make the car run anything other than as designed by the Seat programmers and designers.
This done, it is not unreasonable for Revo or any other remapper to charge for another remap as its hardly their fault.
Don't read me wrong here though - I'm not having a go at you mate, just trying to explain why you might be where you are with this
problem so that you understand why people (the dealership and remapper) are responding as they are to you.
I hope you get it sorted - see it as a chance to get a different remap from a more professional outfit!