I know Kwik Fit is usually one of those places that people say to avoid, but the Wigan branch have looked after my last 3 cars. Admittedly I’ve gone there purely for the price of the tyres, but the guys in wigan have always been great.
Tyre fitter damaged alloy
- Thread starter D2EW
- Start date
Yip! If you've found a good one then hats off but that's not the norm. I've heard so many horror stories that there is no way I'd suggest anyone goes there.
Just to share my experience. Got my winters on a few days ago and the guy scratched both the caliper and one of the wheels. I told him earlier to be careful since wheel sits so close to the caliper (performance pack) and he was like yeah sure no problem we change wheels like this all the time. I picked up a car, glanced quickly and it seemed okay. After a proper wash when all the grease or whataver it is washed off i noticed a scratch on one of the wheels and scratched left caliper. Shame on me for not looking closer immediately.
Good luck to all of you I hope your tire fitters are a bit more careful than mine was, if not check your cars immediately and face them with the damage they caused.
Good luck to all of you I hope your tire fitters are a bit more careful than mine was, if not check your cars immediately and face them with the damage they caused.
Hi, I've just come across your post. I also visited ATS today to get two front tyres fitted on my 19 Cupra 290 and they have also come back damaged. The fitter was saying on one wheel the damage was not possible as they have a guard. I washed the car also and checked the wheels before going and they were as good as new. The scrapes are also completely fresh and also the black paint on one wheel has a chip out of it. He was admitting to one wheel possibly but the other he was more dismissive saying the damage may have been existing. I'm really annoyed as I have been so careful not to damage these wheels. I wish that I had taken a quick video on my phone before going there. I will definitely do that next time. I've always used Kwik Fit until today and never had any problems in all my years going to them. The lease company insisted on using ATS and this is my first experience. To be fair the run up and hassle to get these tyres fitted was a nightmare. It took over 5 days to get them fitted in the end. I had to get the tyres that were ordered from my local ATS 20 miles from my home delivered to anther ATS a further 16 miles away from me as the original ATS that ordered them was to busy to fit. Not good when the tread depth is 1.6 mm and the weekend is just starting.
To be fair, you're not totally safe anywhere. I bought a used MK7 Golf a few days ago and discovered what sounds like a bad wheel bearing on the back. Yesterday I took it into a local garage to have it checked out. I know the guy who owns it, all of the guys who work there are mechanics, not 'fitters' like you find in cheapo tyre shops.
The young guy span all the wheels, despite me tell him it was the back-offside that was making the noise, and started pushing the back-plate on the front-offside disk inwards. He was doing this very hard and I heard a bang!
I didn't say anything but a few minutes later he pointed out that the back plate was loose so could be rubbing!! Without mentioning that he'd just broken it. Idiot.
The young guy span all the wheels, despite me tell him it was the back-offside that was making the noise, and started pushing the back-plate on the front-offside disk inwards. He was doing this very hard and I heard a bang!
I didn't say anything but a few minutes later he pointed out that the back plate was loose so could be rubbing!! Without mentioning that he'd just broken it. Idiot.
Place ive been to recently has been a black circles premier fitter. They always give me a sheet with an alloy condition report before fitting, so if there is anything I disagree with before or after there is a record. Always turn up with fully cleaned wheels as well so any damage is very easy to spot.
I’ve never used ATS before and will try again to use my local Kwik Fit next time. It’s only 4 miles away vs 20 for ATS. I don’t mind people making mistakes how annoying it may be it’s the outright trying denying it that makes it worse. Just own up straight away, I’d have absolute respect for them that way.
Wow! That’s exactly how all tyre fitting centres should be. My front wheels had so much white gunk over them it was actually on the back wheels and the side of my car after the 35 mile drive home. Only after I washed most of it off which took over 40 minutes did I see the damage. Another 70 mile round trip back to the shop. I’m sure they don’t damage their own cars.
Not going to happen. Too much fear of getting in trouble and maybe getting the sack.
Probably the best one I've ever heard. I know a guy who had a Mondeo ST220 years ago as a company car. It was in for some work and when he went to pick it up he was given the keys and told it was parked out back. The car was parked parallel close to a wall, which he thought was odd, but he got in and drove home.
As soon as he got home he found a vertical cut right down the nearside of the car! As if someone had pulled a giant can opener down it. He drove back to the dealership but the service manager denied any responsibility insisting that the car was fine when it left. The manager of the dealership backed him up and he had to go to Ford UK to get it sorted out.
Both the service manager and the manager of the dealership were sacked. Turned out the mechanic had left a stand or some other bit of kit too close to the car when he lowered the ramp and it cut into the car.
I bought 4 PS4S Tyres from Blackcircles and got my dealer to fit them. Cost me £25 for all four to be done. I told them of a nark on one wheel and let them know I had took photos before leaving it with them.
They knew if any damage was caused they would have to deal with it and being a main dealer it’s easier/cheaper for them to get new wheels if they were needed.
I got my car back with no issues at all. Well happy and will do the same next time the tyres need changing.
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They knew if any damage was caused they would have to deal with it and being a main dealer it’s easier/cheaper for them to get new wheels if they were needed.
I got my car back with no issues at all. Well happy and will do the same next time the tyres need changing.
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Your alloys would show ANY marks at all.
On another note did you check out the Alloys at Donington?
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On another note did you check out the Alloys at Donington?
Yeah, I did go round and have a good look at them. I'd actually have those alloys if I knew I could avoid kerbs for 2+ years.
I was almost due a colour change a couple of days back after driving through a flower bed. Luckily no marks. Just loads of top soil.
Get then and stick some Alloygators on them. @Deano j 1971 swears by them.
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I’ve used Chemix in Audnam near Stourbridge for 20 years and always been confident they won’t damage my alloys. Most of the people working there then are still there. They are the most honest and work proud group I’ve found and I wouldn’t go anywhere else. Even though I’ve moved 40 minutes away I won’t go anywhere else. I’ve black painted alloys and they were spotless after the new tyres. Well recommended. And just to say I have no affiliation to them in any way.
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