We'll call a truce !!
Emails (or forum posts in this case) come across as hard speak, little or no emotion is conveyed so you are left to your own thoughts on what the other person is actually saying or trying to say. I acknowledge i was guilty in not reading your first post thoroughly though i was a bit taken aback by your response, to which i then kicked into defence mode on behalf of the non-franchise dealers (and their warranties) i thought you were taking a pot shot at. Too right you can't please everyone and it sounds like you do your best, though my experience has been one of regret when dealing with main dealers.
Where this leaves us i don't know !
Emails (or forum posts in this case) come across as hard speak, little or no emotion is conveyed so you are left to your own thoughts on what the other person is actually saying or trying to say. I acknowledge i was guilty in not reading your first post thoroughly though i was a bit taken aback by your response, to which i then kicked into defence mode on behalf of the non-franchise dealers (and their warranties) i thought you were taking a pot shot at. Too right you can't please everyone and it sounds like you do your best, though my experience has been one of regret when dealing with main dealers.
Where this leaves us i don't know !