Can't believe that no-one has offered this information, Seat Customer Care should be perfectly capable of initiating a complaint procedure in response to the web form, a 'phone call, an email or a letter, equally !
Though email is easiest I'd tend to write a letter. Nice to have a "document" to show the court when you have to take it further, as their preferred response is to "fob you off" in my experience. I think the web form doesn't even allow attachments.
The email is:
[email protected]
The street address is:
Volkswagen UK
SEAT Customer Care
Selectapost 14
SHEFFIELD
S97 3ZT
Yes, it's a forwarding address. I'll let you make your own guess why they don't want you to know where they are
![Big Grin :D :D](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)