Major issues with Formentor - Advice please

[Oliver Hall]

Hello, I'm looking for a bit of advice/guidance if possible.

I purchased a Formentor back in January from an independent dealer in England. It's a 1.5 tsi petrol V1. 2023 plate.

I, regrettably missed a huge red flag on purchase. Pick up was delayed because the vehicle had to go into Cupra, I was told it was a minor software error and nothing to worry about. Excited to get my new car, I just agreed and went ahead with the sale.

No issues for a few months until a few weeks ago. Was driving through the city centre when the car juddered and about 10 different warnings/errored appeared on the dashboard. The car wouldn't go over 10 mph and I had to pull in to a park park which I was thankfully close to. Engine off. Restarted it 30 mins later after visiting a shop, everything appeared fine however 10 minutes later the exact thing happened again so I did the same, pulled into a car park. Restarted it, everything okay but did it again around 30 mins into the journey home.

Booked it in with my nearest garage (Seat, Cupra is around 1hr away) who had it for a day. They phoned me asking if I have had any issues before to which I said no, they then told me a bit about the history of the car. Namely, that it's been in and out of Cupra garages and that it had this exact same issue at 300 (Only 300!!!) miles. I was told they're having to await some technical advice from cupra head office (or something like that) and they would get back to me.

Now, the car is doing it constantly. I've avoided using it as much as I can, however went into town today and it happened 7-8 times in a 10 minute journey. Now managed to limp it home and it's on my driveway.

Has anyone heard of anything like this? I've tried to google it but not getting and similar results (Not sure if that's a positive or negative).

Not really sure where to go from here, it's obviously still in warranty. Just phone the garage back and take their advice? I'm worried I'll get fobbed off.

 

[LetsForment]

Any details on what the problem is ?

 

[Agnes.Surrey]

Did you buy it privately or from trader/dealer? If privately, I guess that's a problem to solve under warranty. But it worked on for couple of months, so it must be possible to fix it.

 

[dashnine]

Back to the dealer you bought it from and reject the car. You may have to give them one opportunity to fix it first.

 

[SJS1992]

Hi,

I have a similar problem. No added electrical system on the car is working. I get immediate error lights (9x) for lane assist, parking sensors, sign recognition , all sorts. Apple maps has also stopped updating my location via carplay.

Car went into the dealer today (Warranty) and they have said it's due to a broken pick up ring on a rear wheel bearing.

 

[Tell]

I won't stick my head out too far on this since I'm not totally familiar with these catastrophic things on the Formentor but I did get an ABS fault recently on my Ateca that did through up every fault in the book but not limp home. Took out the reversing camera as well, 360'. Made reversing interesting. Cycled the faults. Cleared them with obdeleven. Came back again. Sometimes it cleared them itself. The dealer knew exactly what it was when I explained. The obdeleven scan also found an ABS issue, found that myself. Suspect when you get a fault, the fault reporting on these systems blows a trumped and they collapse in a heap (as the one above). Yours is also triggering limp home mode unlike mine on the Ateca since it reckons you shouldn't be driving the car with the errors it's "discovered". Report back.