As it so happens my pedal box snapped about three weeks ago now, and being as it wasn`t such a hard job i took the pedal box out, but i got wound up and thought rather than break it ill let seat do it, i mean who should know how to put a mk2 Ibiza back together better than them right? wrong very wrong i took my car to them two weeks ago on a Tuesday, being informed it would only take an hour and a half the job would only cost me 164quid, agreed on by me and the dealer, two days after i got a call your car is going to take a little longer because we have to order some more parts and the price will go up 50quid, i thought ok fair do ill just let them crack on with it. Then after 5days still no word so i rang them this was there exact responce *Were sorry Mr f*****ter but your car is going to take abit longer as we cant figure out how it goes back together, and we have another car at the side of it trying to figure it out* well that started the alarm bells ringing deep. So i rang them on the Friday asking if my car was ready still no, and best of all the technician working on my car was going to be off till Monday, so i said i need my car back by Monday or i cant get to work, they assured me that by Monday evening my car would be ready to go. Fair enough i thought Monday came car still not ready fuming at this point i just wanted my car back. Tuesday afternoon i get a call your car is ready sir so i said finally, bearing in mind they had had my car for eight days by now for a job that was suppost to take one and a half hours, then the rude guy on the phone told me that the bill wasn`t £214 but now £305 i went ape that was it, but they still wouldn`t give me my car. Friday came payday so i went back armed with money and mother long conversaition later and the service guy who was great by the way (Barry i think his name is) cut the price back to what had been agreed and gave me my keys, so i went to my car opened the door and all they had done was install a pedal box, nothing had been built up and to top it all off because my car had been there 11 days my battery was flat. that was that as far as nicetys were concerned no indicators, no wipers, no cowlings, no nothing, so i went and told them that i needed a boost which with some reluctance they did then fitted my stalks after i asked for all the names of everyone who had worked on my car, i am truly upset about the fact that they showed no mercy in trying to charge me for a sub standard job. Then when i got home and checked there work i found bolts missing off the pedal box, which look to have been thrown away and all the screws for the cowlings have been whizzed as well. So just to clarify i had no car for 11 days
no offer of a courtesy car
tried to overcharge me
and did not do the job properly
so in hindsight i think this will be the one and only seat i ever own thanks to the Hobin group
no offer of a courtesy car
tried to overcharge me
and did not do the job properly
so in hindsight i think this will be the one and only seat i ever own thanks to the Hobin group
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