Following onfrom a couple of posts i have put in the main electric fan thread, my 2003 LCR went into Amethyst in Cheltenham today for a 40k service and for the fans to be looked at. I have the expected lack of low speed fans when the aircon compressor is running and just short blasts of high speed every now and again.
To cut a long story short, when i went to pick it up, i noticed the reciept sheet showed that a 30k service had been carried out, which was then promptly changed to show 40k. The book has been stamped as 40k. I only have a duplicate history book so i have no way of seeing what should have been done, but what should i expect to see on the reciept? I have read mentions of spark plugs being changed, but i haven't got these on my sheet. Its reads as the usual oil and filter, air filter and i presume pollen filter (i have 2 filters and an element on the list), and thats it. Is that right??
They also have claimed that there is no problem with my fans and they are running as they should, which made me look before i left only to find there was no slow speed fans when the compressor was on! I went straight back in to confront them about it so they sent a mechanic out to look at it with me. I explained what i'd read on here and i was fobbed off with a "the design was changed in the last 2-3 years mate, they should pulse on and off like that. VW got few up of replacing so many fan motors due to them runnign constantly that they changed it so now you only have short blasts. Phasing they call it......basically energy saving....". I take this with a pinch of salt, explaing again what i have read here, and also that i was 99% sure that they USED to run constantly, so he plugged in the diagnostics.....surprise suprise, no fault, so i have no problem. He tells me that if i'm not happy with it, i could change the heater control panel as this controls everything, but by this time i was fed up of waiting so just left with a comment of "we'll see". Sure enough, when i contact a mate with an 05 plate LCR to ask him what his do, we find his run constantly.......
And just to think that i was happy with the service otherwise.......
Sorry about the long post, and i know that most of this has been covered before, but i needed to vent my spleen a bit.![[:@]](/forums/styles/seatcupra/oldforumsmileys/furious.gif "Furious [:@]")
To cut a long story short, when i went to pick it up, i noticed the reciept sheet showed that a 30k service had been carried out, which was then promptly changed to show 40k. The book has been stamped as 40k. I only have a duplicate history book so i have no way of seeing what should have been done, but what should i expect to see on the reciept? I have read mentions of spark plugs being changed, but i haven't got these on my sheet. Its reads as the usual oil and filter, air filter and i presume pollen filter (i have 2 filters and an element on the list), and thats it. Is that right??
They also have claimed that there is no problem with my fans and they are running as they should, which made me look before i left only to find there was no slow speed fans when the compressor was on! I went straight back in to confront them about it so they sent a mechanic out to look at it with me. I explained what i'd read on here and i was fobbed off with a "the design was changed in the last 2-3 years mate, they should pulse on and off like that. VW got few up of replacing so many fan motors due to them runnign constantly that they changed it so now you only have short blasts. Phasing they call it......basically energy saving....". I take this with a pinch of salt, explaing again what i have read here, and also that i was 99% sure that they USED to run constantly, so he plugged in the diagnostics.....surprise suprise, no fault, so i have no problem. He tells me that if i'm not happy with it, i could change the heater control panel as this controls everything, but by this time i was fed up of waiting so just left with a comment of "we'll see". Sure enough, when i contact a mate with an 05 plate LCR to ask him what his do, we find his run constantly.......
And just to think that i was happy with the service otherwise.......
Sorry about the long post, and i know that most of this has been covered before, but i needed to vent my spleen a bit.
