Model Year 22/23 Cupra Formentor VZ steaming front grill

[yaunozolins]

Hello, recently bought used Cupra Formentor VZ 2022 (millage ~60k) from local dealer in my country.
I wanted to consult with more experienced car owners about the smoking/steaming front of the car after turning off the engine after drive. I had also asked the dealer service representatives the same question, their answer was that this is "normal", because the Formenotr has an open front design, and that this can be observed in a humid climate. But I can't help but feel that this should not be the case, so I'm turning to you, maybe someone has already encountered this and has the answer.
I also attached a video material with the situation after driving ~10km, it didn't rain, it didn't snow.
Thank you in advance

http://imgur.com/a/4mHu4L2

 

[Villabrand]

I can't say I live in a humid environment, but that does not look right to me. I'd ask the dealer to show it happening on another one if it's normal.

 

[yaunozolins]

I can't say I live in a humid environment, but that does not look right to me. I'd ask the dealer to show it happening on another one if it's normal.

Thank you for your reply. Asked the dealer 2 times already, all I get is "That's normal". Well I guess I will bomb them until they will do something.

 

[CupForm]

video material with the situation after driving ~10km, it didn't rain, it didn't snow.

I'm assuming that there's no way you could have got a really hot engine over a 10 km trip. One option would be to keep the coolant/oil/gearbox temperatures displayed in your dasboard until you solve this mystery.
I'd also keep a close eye on the engine coolant level in the expansion tank under the hood. It's quite often the level goes down (plenty of reports on a Formentor group we use here in RO); even so - you should get a warning if/when the coolant gets to a critical level.

 

[yaunozolins]

I'm assuming that there's no way you could have got a really hot engine over a 10 km trip. One option would be to keep the coolant/oil/gearbox temperatures displayed in your dasboard until you solve this mystery.
I'd also keep a close eye on the engine coolant level in the expansion tank under the hood. It's quite often the level goes down (plenty of reports on a Formentor group we use here in RO); even so - you should get a warning if/when the coolant gets to a critical level.

Yes already set the dashboard to show the temperatures. And trying to check the coolant level under the hood almost every trip. But what's the fun in that
Really weird that the dealer says its casual thing.

 

[KJA]

Hmm I have observed something similar on an Audi Q3 45TFSI, but I ruled out for due to humid weather in UK.
Kept an eye on coolant levels which was OK so that means no leaks.
Never consulted dealer as it was random behaviour.
If temperature and all fluid levels (engine oil , coolant )ok then I would not worry too much.
At first I thought I have a leak in radiator and hence steam. But observed for few days coolant levels was ok.
So I just left it and car was OK.