Rebooting mediasysteem solved Finaly

[GenericSeat]

How/where do I find what software I’m on?!
Mine is being annoying but wouldn’t know where to find what version I’m on or what do you say to seat? Just you’re having issues with the infotainment, is there an update?
thanks

Go to Settings > System Information and it’s listed there. I can’t remember what the label is but you’ll be looking for a 4 digit number, and it will either start with a 16,17 or 18 (19xx is the latest version).

I told my dealer my infotainment was restarting (which it was) and that there’s a software update to fix it, then boom they updated it.

 

[Kate1304]

Go to Settings > System Information and it’s listed there. I can’t remember what the label is but you’ll be looking for a 4 digit number, and it will either start with a 16,17 or 18 (19xx is the latest version).

I told my dealer my infotainment was restarting (which it was) and that there’s a software update to fix it, then boom they updated it.

Thanks so much it’s on 1896 so I need to ask for 1940 appreciate the help!!

 

[KoNG]

Keep in mind when you do update yourself the 5F unit will store an error code that needs to be deleted if your car is under warranty. Presumably, a dealer can decline the warranty claim for the unit if code found?

 

[Shaun123]

Keep in mind when you do update yourself the 5F unit will store an error code that needs to be deleted if your car is under warranty. Presumably, a dealer can decline the warranty claim for the unit if code found?
View attachment 37705

Can this be deleted using odbeleven?

 

[KoNG]

Can this be deleted using odbeleven?

Yes

 

[Shaun123]

Yes

Will it not return as a fault code?

 

[KoNG]

Will it not return as a fault code?

No

 

[someuser08]

Keep in mind when you do update yourself the 5F unit will store an error code that needs to be deleted if your car is under warranty.

Do you need paid subscription with obdeleven or this can be done with free tier?

 

[Alex667]

Do you need paid subscription with obdeleven or this can be done with free tier?

You'll need the Pro licence for it. There are paid "apps" you can purchase (literally just a macro script that'll run for x amount of credits which you buy), but stuff like this is Pro only.

 

[Alex667]

Link for the "how to" guide to remove the code (edit, apparently only for non-MIB3 units, but I'll leave the link anyway):

I'm So XORy

fix DTC 1555 / B201A (Checking software version management)

mib-helper.com

 

[KoNG]

Link for the "how to" guide to remove the code:

I'm So XORy

fix DTC 1555 / B201A (Checking software version management)

mib-helper.com

Don't need it for MIB3 units.

 

[someuser08]

Don't need it for MIB3 units.

So, what's exactly needed to be done then?

 

[KoNG]

Nothing just clear the error code as mentioned earlier

 

[Alex667]

Don't need it for MIB3 units.

Good to know!

 

[someuser08]

Nothing just clear the error code as mentioned earlier

According to their comparison page - obdeleven free tier can do that, right?

 

[D71]

Hi, my 2021 Leon Mk4 has just been updated from 1898 to 1940 by the dealer to solve software problems eg CarPlay randomly disconnecting stopping Apple Maps, Spotify; also the screen rebooting. I was hopeful this would be a fix at last but the next day on a 2 hour journey I’d to reboot the screen to revive Spotify and later another reboot was required when my iPhone was disconnected completely from the car despite being plugged in with an original Apple cable for FullLink.
Given this it appears 1940 isn’t a permanent fix for the common software problems suffered by SEAT and other VAG cars. Does anyone have any suggestions on what to try next? It’s annoying to have such an unreliable car and I’m concerned about repair costs after the warranty runs out in a few months’ time when software updates will no longer be provided free by the dealer.
Thanks

 

[someuser08]

Hi, my 2021 Leon Mk4 has just been updated from 1898 to 1940 by the dealer to solve software problems eg CarPlay randomly disconnecting stopping Apple Maps, Spotify; also the screen rebooting. I was hopeful this would be a fix at last but the next day on a 2 hour journey I’d to reboot the screen to revive Spotify and later another reboot was required when my iPhone was disconnected completely from the car despite being plugged in with an original Apple cable for FullLink.
Given this it appears 1940 isn’t a permanent fix for the common software problems suffered by SEAT and other VAG cars. Does anyone have any suggestions on what to try next? It’s annoying to have such an unreliable car and I’m concerned about repair costs after the warranty runs out in a few months’ time when software updates will no longer be provided free by the dealer.
Thanks

Well, I'm sure car play or AA will always have bugs in it due to large number of combinations of iOS and Android versions and hardware etc. I personally never experienced hangs with Spotify on any version of infotainment software and Google maps working fine as well (never used Apple maps though). I also never used cables and wireless connection worked just fine. Maybe VAG does its testing with latest hardware(like iPhone 14) and not previous generations...

The reboot issue 1940 solves has nothing to do with the car play issues though - it was generic reboot while you driving and not even connected to a phone.

If you are concerned about future software updates then there will always be third party garages selling them for a small fee( or even available for free to download sometimes if you search internet). So you will be able to update it yourself...

 

[D71]

Well, I'm sure car play or AA will always have bugs in it due to large number of combinations of iOS and Android versions and hardware etc. I personally never experienced hangs with Spotify on any version of infotainment software and Google maps working fine as well (never used Apple maps though). I also never used cables and wireless connection worked just fine. Maybe VAG does its testing with latest hardware(like iPhone 14) and not previous generations...

The reboot issue 1940 solves has nothing to do with the car play issues though - it was generic reboot while you driving and not even connected to a phone.

If you are concerned about future software updates then there will always be third party garages selling them for a small fee( or even available for free to download sometimes if you search internet). So you will be able to update it yourself...

Ok, thanks. Useful to know 1940 not CarPlay-related. Cheers

 

[someuser08]

Nothing just clear the error code as mentioned earlier

I finally got myself an OBDeleven unit and cleared the faults on 5F, but after restarting the car, even though no actual faults are reported, the unit is still in amber colour. Is it just the obdeleven thing or its still reported as faulty?

 

[C_ED_99]

What's the TPI number for the restarts?