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Seat Leon Digital Service
- Thread starter plumbob
- Start date
It’s a pain in the backside
another con to make you use a dealer for servicing.
judge and jury
Having said that, there are some indies that pay to access the digital service records and so can keep yours up to date, it it’s important to you.
I was going to post the same question. So there’s no service book and there’s no on-board service records I can access? Isn’t that a tad unusual?
If it hadn’t just been serviced when sold to me, how would I know when it’s due its next service?
And I take it I’ll need to stick with the Seat dealer because otherwise how would the service record be updated by another garage?
If it hadn’t just been serviced when sold to me, how would I know when it’s due its next service?
And I take it I’ll need to stick with the Seat dealer because otherwise how would the service record be updated by another garage?
Correct, no on-board record, no paper service book (although you can of course buy an aftermarket one and get it signed). As to when the next service is due, the car will tell you what it thinks. 2 problems with that. 1) It may not be on the schedule (long life or annual) that suits your usage. 2) some of the algorithms are crap - I have an 8 month old, 3500 mile car, and it’s decided it needs the oil changed. That’s not going to happen until it’s first birthday in September, and annually thereafter (I dont agree with long-life servicing that can see 2 years between oil changes, but that’s personal).
Of course if it’s a new car on PCP then you just do what it says at a SEAT dealer. If, however, you own your car, as I do, you have a choice. You can use main dealers, or an independent. For decades you have been able to get servicing done anywhere AND keep you warranty safe, as long as the manufacturer schedule is adhered to and genuine parts are used.
I have a local VAG specialist who regularly works on the likes of Audi R8’s, and they pay to access the VAG service system, so can keep an electronic service record up to date. So, if you want that security find a similar indie, or, as you say, use SEAT.
The indie I use also can update the service record. My local Seat dealer confirmed the record had been updated after the latest indie service. The indie also provides, with his invoice, a certificate stating the service has been completed & recorded on the VAG system.
My July 2018 registered car also has a service booklet that I ensure the garage stamps.
My July 2018 registered car also has a service booklet that I ensure the garage stamps.
Thanks for the explanation. I didn’t have a clue about that before buying the car. I probably should have requested a record rather than take their word for full service history but didn’t give it a thought!
To be fair, the dealer has been great and I’d consider using them for servicing anyway. I’ll maybe ping the guy that sold me it an email to ask for a printout just to put my mind at ease.
I’m thinking even if it doesn’t pop up saying it needs serviced that I’ll still put it in every year/10000 miles to keep everything in order.
As your car is only 2 years old it may not yet have a service record if it was on flexible intervals and the previous owner did reasonably high mileage. These days even dealers don’t bother servicing a vehicle they sell unless they absolutely have to - mine is an ex-demonstrator / dealer principals car, but won’t have been serviced at POS. As it was only 6 months/1800 miles old.
Good point. Mine has just 14000 miles on the clock so there’s a fair chance it may not have been serviced before.
The dealer was to be servicing it so that may be its first one which has just been carried out.
I’m definitely emailing the salesperson for clarification.
I've just bought a 2019 Leon and found the same problem of the service log being digital, it's a bit annoying. My old 2015 Leon had a physical book that said when the cam belt etc should be changed. With the digital version, I get that the infotainment will tell you when a service is due, but will it tell you more things other than when the oil need changing, e.g. spark plugs, cam belt, brake fluid, etc? Thanks
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