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My thoughts exactly. They may not have sold you the car but they are SEAT's representatives and should be looking to build a relationship with you for servicing, repairs etc. Disgraceful attitude!
From my short experience with SEAT dealers I have found they don't give a crap once you own the car. Worst manufacturer I've owned for after sales by a long shot.
It’s wrong but their attitude is “you didn’t buy it from us so why should we sort out your problems”
Heard it too many times and not wanting to be controversial you can see their point in a way. As consumers we all want the cheapest deal with the best service but the two don’t always line up.
With a warranty you should be able to take the car to any VAG dealer and you should be treat as a valued customer but unfortunately there are lots of people in the service industry who do not see that.
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It's not just SEAT, my borther has had the same issues with his BMW regarding warranty work. Local dealer just refusing to do anything and when they finally gave in after BMW CS confirmed they would pay their time for working on it, they broke it. Brother has taken to using a different dealer now.
They really are shocking. Couldn’t make it up how bad they are. SEAT UK were no better either and were not really interested.
supplying dealer laughingly told me that the car had been PDI’d. When questioned as to why it still had factory stickers on and the nav card was hidden in an envelope in the glove box he replied that it’s his all cars get delivered now as people use google maps on car link. I swear I’m not making this up. Anyway car still has not been collected, they’re kindly supplying me with an Ibiza over the weekend and are looking at a ‘goodwill’ gesture
Had dealings with Citroen and yes they are bad. Had a C5 company car a few years ago, six months old and the air con went. They said they’d charge for it as it was accidental damage, even though they didn’t check it.
@EZ Cupra you do deserve better treatment and I hope that all your issues get sorted. No way was your car PDI’d in the description you have given. That just seems like shoddy behaviour.
The cars are great but the ownership is tainted the treatment you have had. Hope it all gets sorted to your satisfaction and you end up with a nice goodwill gesture.
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The cars are great but the ownership is tainted the treatment you have had. Hope it all gets sorted to your satisfaction and you end up with a nice goodwill gesture.
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Thanks mate I’m sure it will. They’ve just collected the car and dropped me off a FR Ibiza. Lovely car tbf. Good job I can drive a manual though (even though I’ve not had one for 10+ years) the dealer mentioned maybe a month free lease and or free service.
That would be embarrassing if you wanted to show off the power and couldn’t
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I've had Citroens. Never had an issue. Had bonnet replaced and the car blended to match the bonnet under warranty, DPF changed under warranty, numerous sensor replacements. Never once did I feel like I was being treated like ****.
First call I made to Citroen I was basically told I was lying before they even saw the car.
SEAT are in a league of their own.
Delivery is booked in and car is ready could tommorow be the day !!!!!!!!!
I imagine around 12 could be the time
I imagine around 12 could be the time
Pictures on delivery please or we won't believe you. Lol
Lol when I remember how
how funny is it getting excited and wanting to see photos of the car we have all seen 100 of times
Can't believe its 10 months since my car arrived at the dealers and a year since I ordered my car. Time flies!
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