MK3 SEAT Leon CUPRA's owner's register

[Betts-4]

Can someone give me the email for Seat CS uk please I want to send them proof I was told factory confirmed July 10th and not Aug 24th and get an anwser as to who fed me BS which has led to megetting rather disappointed and now unaware what’s going on with my order

Thanks I know a few have mentioned email rather than calling

 

[Kirky]

Can someone give me the email for Seat CS uk please I want to send them proof I was told factory confirmed July 10th and not Aug 24th and get an anwser as to who fed me BS which has led to megetting rather disappointed and now unaware what’s going on with my order

Thanks I know a few have mentioned email rather than calling

Just # @ tag them on twitter.

 

[Betts-4]

Just # @ tag them on twitter.

Don’t use Twitter unfortunately

 

[Kirky]

Don’t use Twitter unfortunately

Ok then the email is [email protected]
This is the email I was given to use regarding my ongoing wheel issue. It's got escalated to seat global and ive got a case officer so at least I'm getting somewhere.

 

[The Banker]

My Leon Cupra Lux was ordered through Leasing Options on 8th August and according to Seat was accepted by the factory after summer close down on 25th August. They have given me a "code 10" estimated build of week 5 - which is w/c 28th January and suggested phoning back in 2 weeks for an update. He said it most probably will be sooner but could also be later. Nothing like the 12 weeks delivery quoted by LO of end of October! Not a major issue if it does arrive to that timescale as my existing lease is due to go back end February but had hoped to avoid a service cost.

 

[Metaliban]

My Leon Cupra Lux was ordered through Leasing Options on 8th August and according to Seat was accepted by the factory after summer close down on 25th August. They have given me a "code 10" estimated build of week 5 - which is w/c 28th January and suggested phoning back in 2 weeks for an update. He said it most probably will be sooner but could also be later. Nothing like the 12 weeks delivery quoted by LO of end of October! Not a major issue if it does arrive to that timescale as my existing lease is due to go back end February but had hoped to avoid a service cost.

what spec did you order?

 

[Betts-4]

My Leon Cupra Lux was ordered through Leasing Options on 8th August and according to Seat was accepted by the factory after summer close down on 25th August. They have given me a "code 10" estimated build of week 5 - which is w/c 28th January and suggested phoning back in 2 weeks for an update. He said it most probably will be sooner but could also be later. Nothing like the 12 weeks delivery quoted by LO of end of October! Not a major issue if it does arrive to that timescale as my existing lease is due to go back end February but had hoped to avoid a service cost.

I’m going to call tomos and will see what they say I ordered JULY 10th and had accepted 24th aug apparently so mine should have some update I hope

 

[The Banker]

what spec did you order?

Lux in Midnight Black with upgraded Driving Assistance Pack (to include Lane Assist, High Beam Assist and Traffic Sign Recognition)

 

[Betts-4]

Lux in Midnight Black with upgraded Driving Assistance Pack (to include Lane Assist, High Beam Assist and Traffic Sign Recognition)

ST or Hatch I thought lux hatch had this already and was one of the My20 update

 

[Maurizie]

Does anyone know if Nationwide will give you the Seat order number so I can ask them directly if the order date is confirmed? When I ordered I was told they'd contact me when they had a confirmed date but I don't trust that they actually will!

 

[The Banker]

ST or Hatch I thought lux hatch had this already and was one of the My20 update

Hatch. And no the MY20 has Driving Assistance pack that includes ACC but you need to order the upgraded pack to get the options I mentioned.

 

[Kirky]

ST or Hatch I thought lux hatch had this already and was one of the My20 update

As @The Banker has said,you only get seat belt and driver tiredness warnings in the new drivers assistance pack or whatever it's now called. You need to upgrade the pack to include the camera required for the other features.

 

[Loxy]

My Leon Cupra Lux was ordered through Leasing Options on 8th August and according to Seat was accepted by the factory after summer close down on 25th August. They have given me a "code 10" estimated build of week 5 - which is w/c 28th January and suggested phoning back in 2 weeks for an update. He said it most probably will be sooner but could also be later. Nothing like the 12 weeks delivery quoted by LO of end of October! Not a major issue if it does arrive to that timescale as my existing lease is due to go back end February but had hoped to avoid a service cost.

Was that Seat that told you that or LO?

This is near enough exactly what I've been told by LO, but Seat customer services are still stating November delivery.

I've spent the day asking LO for quotes on other cars, namely 320i/420i BMWs. Different cars I get that, but I can't wait for a March delivery date. BMWs are in stock.

I very nearly hit go on an X2 20i M Sport until it came back as base spec with alcantara seats. If it would have had leather...

 

[Pferdestarke]

Was that Seat that told you that or LO?

This is near enough exactly what I've been told by LO, but Seat customer services are still stating November delivery.

I've spent the day asking LO for quotes on other cars, namely 320i/420i BMWs. Different cars I get that, but I can't wait for a March delivery date. BMWs are in stock.

I very nearly hit go on an X2 20i M Sport until it came back as base spec with alcantara seats. If it would have had leather...

As an x1 m sport driver and 11k miles in, I’d seriously steer clear. Dreadful car. Unstable under load. **** nav. Poor connectivity. Awful seats. Loss of road noise.

 

[The Banker]

Was that Seat that told you that or LO?

This is near enough exactly what I've been told by LO, but Seat customer services are still stating November delivery.

I've spent the day asking LO for quotes on other cars, namely 320i/420i BMWs. Different cars I get that, but I can't wait for a March delivery date. BMWs are in stock.

I very nearly hit go on an X2 20i M Sport until it came back as base spec with alcantara seats. If it would have had leather...

That was from Seat. Not had any updates from LO. In fact it is only today I found out from Seat who is the supplying dealer!

 

[Loxy]

That was from Seat. Not had any updates from LO. In fact it is only today I found out from Seat who is the supplying dealer!

D M Keith in York?

I was hoping you would have said LO. I'll be in the same boat then if it has come from Seat.

 

[The Banker]

D M Keith in York?

I was hoping you would have said LO. I'll be in the same boat then if it has come from Seat.

Yes DM Keith York. Disappointed I’m having to contact Seat myself to get updates. Maybe LO and the dealer are hoping the situation will improve?

 

[Gilding92]

Does anyone know if Nationwide will give you the Seat order number so I can ask them directly if the order date is confirmed? When I ordered I was told they'd contact me when they had a confirmed date but I don't trust that they actually will!

No they won’t, but log in to online portal they usually put it on there and not email you.

 

[Loxy]

Yes DM Keith York. Disappointed I’m having to contact Seat myself to get updates. Maybe LO and the dealer are hoping the situation will improve?

The account manager at LO seemed very keen to try and get me into something else last week. I've broken over the weekend and started looking.

I'm bitterly disappointed as the Cupra was everything I was looking for in a car. See if Seat CS come back to me tomorrow.

 

[deano1988]

Finally spoken to someone at Seat UK who didn't try to bullsh*t me and I appreciate his honesty thats the sort of service they should be giving instead of setting false expectations. So may car is status 10 with a build week of 5. I'm not particularly happy with this so think im going to start looking for an alternative car.