Hi. They delivered the car without them and then wanted me to take it back to the dealer at my expense to get them done, and wouldn’t give me a loan car while they did the work.
This would have cost me about £100 in fuel and left me without a car for 3-4 days.. plus the train fares to get home and back out to collect.
I eventually got £200, a boot organiser and Another pack as compensation instead. (Although the cheque hasn’t arrived yet.. due this week I hope)
What a hassle! Well at least you got some compo out of them.
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