Guys I need
help!
Car booked in this morning to have Gateway 100 GW16VC1 fitted & they can't get it working.
Installer said has correct plugs & is charging iPod but the headunit won't recognise it & play any music.
Has anyone else had this
problem & are we missing something?
He's taken some photos & will speak to Dension on Monday as may just be dodgy unit.
I want to get this sorted ASAP as want to get it fitted next Sat latest as following weekend I've got 5 hour drive to Cornwall!!
Any
help appreciated. Thanks
Given I've PM'd Shadders with this info I may as well put it here in case it helps others too....
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The Dension unit has 3 different 'modes':
'AUX GW'
When it's in 'AUX GW' mode (shown in the MFD menu), the head unit will display 'Track 99', and you won't be able to control or hear the ipod. (Not really sure what this mode is for...)
'iPod UI'
When it's in 'iPod UI' mode, you should be able to use the controls on the ipod itself to select tracks etc, and hear the music via the head unit.
'iPod GW'
When it's in 'iPod GW' mode, you won't be able control the iPod from its controls, only via the car. The head unit should show a track number and time counter (as if you were playing a CD) and the next/previous track buttons on the head unit (and steering wheel) should skip tracks. Music should be heard.
Normally, you'd control playlist/album/artist selection via the switch on the end of the indicator stalk and the MFD in the instrument cluster. If you select your the Dension unit from the menu, then select 'Source' you'll get a choice of the 3 modes. Really, 'iPod GW' is the only one you'll be wanting to use.
If however, the unit gets stuck in another mode, and you can't access the MFD menus to change it, you can use the buttons on the front of the head unit to change modes:
- Select 'CD/AUX' on the unit. It should end up showing 'Track 99'
- Press '6' (using the radio present/disc selection buttons to the left of the display). The display should then show 'cd6 load', then show 'Track 1'
- Use the right arrow (above the volume knob) twice to select 'Track 3'
- Now, press and hold the right arrow for a few seconds, then release. The display should show 'cd5 load', followed by a track number. This should have changed the mode to either 'iPod UI' or 'iPod GW'. You'll be able to tell which by looking at the ipod's display - it'll either show a Dension logo (when in 'iPod GW' mode) or the normal iPod screen (when in 'iPod UI' mode).
It is worth noting that at all times when the head unit is on, the CD Changer icon on the head unit display should be shown at the bottom. It looks like two or three overlapping circles, and will be next to a similar-looking icon which shows whether the radio station you're tuned to is in stereo or not. If this icon is not being displayed, then the 'CD Changer' - which is the Dension unit - has not been recognised.
A note for the installer - it might not work if the Dension Gatway unit gets connected to the head unit / wiring loom whilst the ignition is turned on (or in accessory position), so worth removing the keys first. Also, make sure the head unit is turned off using the button on the front first (rather than just turning off the car and letting it switch itself off) before it is removed for the installation.
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