Update

bestey

Guest
to cut a long story short....

had car 6 weeks 1.6 tdi cr, since getting it, it has only been doing 30mpg and funny smells. all which dealer said are normal for new car.

Booked car in last week, they said nothing wrong.

Yesterday, it lost power and revs everywhere and stronger oily/fuel/burning smell than usual! DPF light came on and wouldnt go off.

Left it in with dealers....cant resolve the DPF light issue. So they have passed more info onto seat and waiting a response.

What should i do..... a new car should be perfect.

Im think i should get onto trading standards. Like it is clear the defect has been present from new and this has surely done damage to the car i would imagine.

Under the sale and supply of goods act i should be entitled to my money back or have the car replaced. Such a nightmare.

Any other opinion on the matter? I suppose i will initially just have to wait and see wat they come up with, now that they know themselves there is a problem.
 

EdHorny

Loves his Boc.
Oct 12, 2008
453
1
Burntwood
They now have definitive proof there is a problem with your car, they have to be given the chance to repair/replace the defective parts or the car. Have they given you a courtesy car in the meantime? They owe you now, they should be sorting the issue out and helping you with replacement transport. Car companies rely on having good customer services and reliable products. Yeah at the start they gave you a cold shoulder, now they can be measured.

Make sure they keep you up to date and don't mess you about.

ED
 

jools

Guest
Hi, yes you need to give them a chance to fix it. Hopefully with Seat's help this will be straightforward.

After all the previous problems with the 170pd, VAG did seem to have all the dpf issues sorted out. I know that the new 2.0 common rail engine as in the Golf/leon etc has been very reliable and can cope with constant short journeys without problem.

Its disapointing they have gone backwards with the 1.6crd in the Ibiza both in the number of problems and the apparent inability to cope with short journeys without the dpf becoming blocked and the light coming on.:(
 
Nov 6, 2007
893
0
Newark
Did you follow how to clear the DPF? If your only doing small short trips then you have brought the wrong car and should of gone for the 1.6 petrol version.
 

bestey

Guest
just motorway driving 60-70 mph.....with no better than 30 mpg fuel economy!!
 

GW

Guest
1.6tdi DPF faults

If the seat is the same as the new polo, the dpf set is different to the LHD drive cars.
This has a slight detremental effect on the performance, mpg and co2.
Also some cars require a software update to cure a dpf light coming on. The VW software isn't available in the UK yet, so it has to be connected online for a pre release update!
 

JonnyT30

Active Member
Jul 18, 2009
55
0
Did you follow how to clear the DPF? If your only doing small short trips then you have brought the wrong car and should of gone for the 1.6 petrol version.

That's great advice, but with just two problems. Firstly the 1.6 is totally gutless and even worse with the a/c on, and secondly he already owns the car and I would guess that the salesman who sold the car made no mention about dpf filters and such at the time of purchase. I know mine didn't say anything, he was probably just working out his commission instead.
And let us just remember that the Ibiza is a small car like the Fiesta, and surely, the idea of a small car is to be good in and around towns and cities. But just to mention personal experience, have covered 1600 miles in my 1.6tdci and have seen the dpf light twice, and have managed to clear it, but imagine being stuck in motorway traffic and the light coming on, what do you do then? Can see Seat and VW ending up on some tv consumer program.:think:
 
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