Thats a fair comment...but I would add that for there to be any value in that statement they would need to provide more information such as volume of complaints 'vs' total sales, time frame of complaints/claims, nature of failure etc etc.
There can always be problems with anything, and one person or company can have a certain opinion based on their own or another isolated (or not) experience, and I think that generally people (myself included) have spoken loudest when you have a complaint, not often the reverse.
There can always be problems with anything, and one person or company can have a certain opinion based on their own or another isolated (or not) experience, and I think that generally people (myself included) have spoken loudest when you have a complaint, not often the reverse.