How can you disagree. I know people that have been turned away, including myself. So it's obviously not an incorrect statement?
I am saying I disagree with your original statement which appears to use the words "never" and "unlikely". Which are obviously untrue if a fair few people have had them done. I had near 20K on the car and no quibbles once it went in.
However I appreciate that some folk may not get so lucky with this. I imagine a fair amount is also down to the experience and helpfulness of the dealer and mechanic. Because if they do the inspect and call Seat to say it could be wear then you may be fooked. In my case the mechanic test drove, then took out the service manager then agreed to inspect. I took the risk - and won. They could find little wear, but littler wrong. So it was replaced and Seat UK said ok.
And I wouldnt have been very happy if, like Snoops, they told me to poke it at 19K miles and pay for my own clutch.
And Scnipps, i would ring up Seat Uk off your own back. Not giving them a grilling but just to see what they will do for you. They were pretty helpful when I spoke to them (even though they wouldnt guarantee doing it for nothing until an inspection had taken place. Fare enough I guess).
'tis all I have to say on the matter.................for now