I had my car booked in to change the brake discs & pads. They also wanted to change the brake servo hose as this needed replacing.
They were friendly & chatty in there. The brakes, discs & fluids were changed no fuss along with my wipers.
I also asked them to check my fuel gauge problem as my gauge was always showing empty.
Anyway went to pick it up, Brake servo hose wasn't changed - this was due to the guy marking it down as a LEON Cupra R not an Ibiza so it had be taken back again.
It also had to go back to rectify the fuel problem, apparently was a fuel sender pipe & they didn't have it in.
Took it back to get changed, Brake servo done but now turns out its not the fuel pipe causing me a probably its the dash.
So now the car has to stay overnight to get a new dash in.
I went back the next day, they quoted me a price on the phone & it was good to see when I got there that the price hadn't jumped up.
Car works perfectly now & they were very apologetic about keeping it overnight.
Overall I thought they were good & would use them again.
Just little things that bug me about dealers, I asked the guy if they did the O.Z Racing transfers for my super T alloys.
He said "I'm going to find out for you & call you as soon as I know".
Here we are 2 weeks later & no phone call, these little things make the difference between a good company & a very good company.
Didn't find them as bad as some of the reviews say, But if it don't involve a lot of money, they don't seem that interested.
They were friendly & chatty in there. The brakes, discs & fluids were changed no fuss along with my wipers.
I also asked them to check my fuel gauge problem as my gauge was always showing empty.
Anyway went to pick it up, Brake servo hose wasn't changed - this was due to the guy marking it down as a LEON Cupra R not an Ibiza so it had be taken back again.
It also had to go back to rectify the fuel problem, apparently was a fuel sender pipe & they didn't have it in.
Took it back to get changed, Brake servo done but now turns out its not the fuel pipe causing me a probably its the dash.
So now the car has to stay overnight to get a new dash in.
I went back the next day, they quoted me a price on the phone & it was good to see when I got there that the price hadn't jumped up.
Car works perfectly now & they were very apologetic about keeping it overnight.
Overall I thought they were good & would use them again.
Just little things that bug me about dealers, I asked the guy if they did the O.Z Racing transfers for my super T alloys.
He said "I'm going to find out for you & call you as soon as I know".
Here we are 2 weeks later & no phone call, these little things make the difference between a good company & a very good company.
Didn't find them as bad as some of the reviews say, But if it don't involve a lot of money, they don't seem that interested.