car tax
- Thread starter Danger zone
- Start date
Thats rubbish pal, I'm going after some compensation when they phone
I cant complain too much, only ordered last wednesday!
I don't want to upset the dealerships nor Cupra too much, but I have picked up my Formentor VZ on 2 December with missing items, but it has been road taxed at DVLA and insured by Seat Insurance. I have not experienced any fault and I am only aware of a software update that was necessary prior to release.
Please find appended below a schedule of the parts I think are not on my Formentor that Cupra advertise as being standard on the build.
1 - Footrest plate is in plastic not metal as in the picture of the right hand drive vehicle
and as mentioned on the YouTube reviews.
2 - Missing 230V power supply in the boot, which is described as standard across all
Formentor models, has been replaced with a blanking plate giving the impression
that it could be added. This is disappointing as this is the VZ model which is
supposed to have everything installed as standard - no optional extras.
3 - The under seat storage is not installed on the passenger and Driver's seats, but
again is advertised as available as standard on all Formentor models.
4 - The plaque denoting the numbered vehicle has not been supplied, but allegedly is
in hand to be supplied by the end of December.
5 - The Roadside Assist pack is missing
6 - The carpets are shown with Cupra Logo and carbon design, but the carpets
supplied are not as good quality as expected.
7 - From the reviews and what I saw from the Cupra adverts I expected there to be a
Subwoofer in the boot.
I have to admit that I feel I have been duped by Cupra and whilst the car is excellent these omissions leave the car being the poor relation to the Spanish and German cars advertised
1 - Footrest plate is in plastic not metal as in the picture of the right hand drive vehicle
and as mentioned on the YouTube reviews.
2 - Missing 230V power supply in the boot, which is described as standard across all
Formentor models, has been replaced with a blanking plate giving the impression
that it could be added. This is disappointing as this is the VZ model which is
supposed to have everything installed as standard - no optional extras.
3 - The under seat storage is not installed on the passenger and Driver's seats, but
again is advertised as available as standard on all Formentor models.
4 - The plaque denoting the numbered vehicle has not been supplied, but allegedly is
in hand to be supplied by the end of December.
5 - The Roadside Assist pack is missing
6 - The carpets are shown with Cupra Logo and carbon design, but the carpets
supplied are not as good quality as expected.
7 - From the reviews and what I saw from the Cupra adverts I expected there to be a
Subwoofer in the boot.
I have to admit that I feel I have been duped by Cupra and whilst the car is excellent these omissions leave the car being the poor relation to the Spanish and German cars advertised
I have just been told be the dealer that the issues with the front assist is just a software fix. Might still get it this week.
That is really bad considering the car is 40k plus.
Advertising something and delivering something else is making few cancellations. My local dealer called and he has now more than 3 cars which got ordered but now cancelled and they would like me to come down and dicuss offers.
Advertising something and delivering something else is making few cancellations. My local dealer called and he has now more than 3 cars which got ordered but now cancelled and they would like me to come down and dicuss offers.
They tell you one thing that is not true and it spirals from that point I have lost all faith in Cupra makes you think when the guy on the phone dose not no the CEO of Cupra UK or the overall CEO of Cupra Spain and when you tell them an item is missing they remove from broacher !!! that also change the spec of vz3 and vz it should have been named tormentor ?
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