Urgent Help With Mk4 Ibiza

[BIG.D]

Had a problem with my MK4 Ibiza 2.0 sport over the weekend, it overheated. Called RAC they found a coolant fault code. I had it towed to local SEAT dealer (big mistake i think) They have taken 2 days to look at it, and now quoted £250 to fit a new water pump. Has anyone had this fault or somthing sim, and or can somone advise me is they are overcharging for new water pump (i belive parts are £25!!) Any advise would be great, thanks in advance!!!

 

[Mikey_H]

my brother had the exact same problem on his 1.8t golf and unfortunatly as far as i am aware they have to take the whole cambelt crap off so it is a very expensive job, but make sure they fit it with an uprated waterpump so it doesn't happen again and depending on miles may be worth getting them to change the cambelt whilst its off thats what steve did. the water pump is made out of hollow plastic and on steves just shattered!!

 

[Mikey_H]

p.s i might be completly wrong but thats what i think!!

 

[Ric 2001]

I've noticed that most of the timing belts/cam belts come with a water pump with metal impeller. So guessing what Mikey_H has said, it looks like it will be a big job.

And yeah the water pump is only around £25 but it where its placed is the problem.

How many miles has the car done?

 

[BIG.D]

The car has only done 40k and is only just 3 years old, so a bit annoyed water pump has gone!! Like you say the problem is the time element, the part is cheap but its not the easiest place to get to, oh well, not much choice i guess, il have to pay the money

 

[AndyHazza]

If it is waterpump then yes unfortunately it is a hefty job. While they are doing it though i'd make sure to change the cambelt too, no point using the old belt etc on it. May add up the costs but worth it in the long run.

 

[BeezerDiesel]

^^^^^Agreed with A_A, get the lot changed while it's in bits.^^^^^

Also, how 'just over three years' is it? You could try for a goodwill payment from SEAT UK. Probably won't get anywhere but it's worth a try.

 

[BIG.D]

11 days over 3years!!!!! I doubt SEAT will be up for anything but its worth a go! Fingers crossed they dont find anything else that needs doing andthe problem gets fixed! Not used the SEAT main dealer before, il let you know how they get on, hope to have it done 2mrw

 

[Nath.]

if only 11 days over then deffo go for a good will 50/50, people have got it with more than 11 days over mate

do not pay for all of it, get in contact with seat customer services at once

edit,

a failed (plastic) water pump impeller is a known fault and has caused VAG to introduce a better quality metal one

think about it

 

[Mikey_H]

yep any common fault ypou should be able to get it all done under warrenty i wouldn't even go for a 50/50 go the whole hog mate if my car broke down 11 days after the warrenty ran out i would be in there screwing but thats just me

 

[BIG.D]

Il give that a go i think, just a silly question tho, its on a 54 plate, did it def come with a 3 year warrenty, or was it just 2, i cant remember how long SEAT have been giving 3 years??

 

[Nath.]

deffo 3 years or 60k miles

the 1st year is from seat and the 2nd and 3rd are from the dealer you bought the car from although you can go to any seat dealer you like

as said deffo 3 years and deffo do not pay for all of it and try to not pay for any of it

11 days is nothing mate, they pay out way over 11 days and by the sounds of it you have the very well documented plastic water pump pimeller fault

any help needed let us all know, we are all behind you

 

[BIG.D]

Thanks for that, you`ve been very helpful. Im going to see what I can do, car actually went wrong on Sat, which was 7 days after it was 3 years old, how annoying!! I may well be in touch if I need any technical info from you, but I think SEAT should put there hands in there pocket, esp if this is a common and known fault - il keep you posted!

 

[Nath.]

If you have any engine mods get them off just to be safe too

 

[BIG.D]

Theres not a mod on there, which is good news in this instance. Im sure itl be a battle but whatever I get from them is a bonus!! Im not impressed at all with my 1st trip to my local main dealer, infact so far they have been

 

[CHR15B]

Very common problem, caused by a cheap plastic impeller.

While they are doing it, be as well doing the timing belt at the same time... £250 is a really good price if you ask me.

 

[BIG.D]

Work all completed by local dealer, and have heard back from SEAT, they have agreed to go 50/50 as a gesture of goodwill !! helps ease the pain a little. Fingers crossed no more problems

 

[CHR15B]

Nice one

 

[Nath.]

well done BIG.D, did you need to pressure them for the 50/50 ?

bet you feel better about it all now, did the dealer agree that it was a common fault and how much did they sting you ???

sorry for all the ???