Hi, I'm very very pregnant so getting our car seat fitted before baby appears. We have a silver cross Isofix car seat but cannot fit it properly in our 2008 Altea. The pole extender thing that should touch the floor of the car is half an inch shy of touching the floor when fully extended. Has anyone else had this problem? Can't go to the shop we got it from to get fitted due to covid 19 and I'm a bit worried