SEAT/VAG ain't gonna admit there's a problem with the DSG, even if it turns out a high percentage suffer. They will just replace the gearbox - far cheaper than the bad press they would get if they admitted a problem.
Have you made SEAT aware that you have contacted What Car?
Might be an idea to contact Which, the telly programme Watchdog and VOSA since there clearly is a safety issue here.
I keep mine in auto but I must admit that after I read about the connection issue I did worry last time I selected manual low gear, but I only do this twice a year when driving into Trier down the Mossel Valley off the Luxembourg road, it's steep . Creature of habit as I am.
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