DPF Experiences

Your experience of the Diesel Particulate Filter?

  • Never seen DPF lights, no problems

    Votes: 137 58.3%
  • Seen DPF lights, DPF cleared with no problems

    Votes: 56 23.8%
  • Seen DPF lights, had problems clear DPF

    Votes: 26 11.1%
  • Seen DPF lights, new DPF required covered by warranty

    Votes: 6 2.6%
  • Seen DPF lights, new DPF required NOT covered by warranty

    Votes: 15 6.4%

  • Total voters
    235

steroidchris

Active Member
Feb 14, 2011
421
0
Brierley Hill
It wasn't another warning light, just the dpf one, something came up on the red digital display, all I read was diesel particulate filter before it went off.
 

steroidchris

Active Member
Feb 14, 2011
421
0
Brierley Hill
Dpf light and ecu light on earlier, cleared the dpf light with a run up the m-way. Took the car to my bro to connect his diagnostic kit to it and it comes up with exhaust pressure sensor fault. He cleared the fault code and I've had another good run and it hasn't come back on yet. If it comes on he'll change the sensor for me. He also told me his bit of kit can do a dpf regeneration if I need it.
 

menagaza

Guest
big problems with the DPF

had my ibiza mk5 1.6 cr tdi

used on days off not for commute 4,500 ml
(ain't no sunday driver...speed limmits are the minimum)

14 months old and has been to back to the dealer 5 (yes FIVE times) often having to wait over a week for them to look at the car. on the service back in Jan had the comp update.

two weeks later the filter was blocked again, so the engine went into limp mode took it back to the dealership who reset the car BUT hadn't managed to regenerate the filter

they gave me the car back with a blocked filter "suggesting" that i should regenerate it my self
did as the manual suggests .... still didn't fix it (in 4th or 5th between 1800 and 2500 revs for 15-20 mins)

phoned customer service they referred me back to the manual then told me to contact the dealership to arrange with them to TEACH me HOW to drive my car.:censored:....so i did this and I was still waiting for the dealer to contact me after they had conversed with seat uk and now the engine is in safety mode AGAIN

phoned the dealer ....two weeks wait 'cos their techie is on holiday... GRRRRRRR
 

connartiste

Guest
Hi spent the last while having look through all the info on DPF lights and problems and still feel a bit in the dark! Wonder if anyone can help me!

Had the DPF light come on late yesterday and didn't know what it was and seein it was the last mile of a 60 mile journey thought i would just leave it till the morning. Started the car today and the light was still there, rwlaised what it was and tried giving it a bit of a blast to get the DPF heated up. Then the coil light came on and the car went into "limp mode". I drove it conservatively home and I am now wondering if I can sort this without a trip to the dealer!


Thanks!
 

dee_b

Guest
just another dpf problem

ok where do i start , 2006 leon dpf , dpf light came on a few days ago took it for a long drive down the A road and cleared few days later back again this time with glow plug light and eml and gone into limp mode stealer reckons im going to need a new dpf filter and these aint cheap could this be the only soloution to my problem please help
 

winnie101

Guest
Dpf major faults

hi all

--------------------------------------------------------------------------------

Just like to say hello, Had a look around site an seems spot on. i'm new to forums as well as being a seat owner. I recently bought a Leon 2.0tdi fr with bocanegra body kit. Been a spot on car despite dpf filter.

Here is my querie if anyone can help?
My warranty ran out on 29th April 2011, On 2nd May 2011 all hell breaks loose an every warning light on my dash decides its xmas!!!

Not sure about other posts about dpf not being covered on warranty. Until my warranty ran out i haven't had to spend a penny on my dpf faults!!

I took my vehicle to local seat dealer to have faults looked at. Their diagnostics came back with a faulty wire from the ECU to dpf filter causing it not to empty the dpf EVER!! Apparently there is a split link in this wire and with time can carode and cause resistance which made my dpf filter redundant.

£180 and 5 days later i have the car back. I asked about maybe getting this done on warranty seeing as it was so close to expiry date and it being the bank holiday weekend, i had no way of getting vehicle into them.

when i was on the phone the mechanic turned to ask his boss about warranty (he never covered phone properly) i over heard that this fault had been logged with seat before and supposed to have been fixed.

needless to say they have fobbed me off and said they will look into MAYBE getting me some cash back????

Having rang seat warranty claim myself, I yet again got fobbed off!!

Got told wiring isn't covered by warranty!!

All i can say is whole experience has p****d me off. sorry for such large post but SEAT owner who has turned to the company for help an got nothing is now looking to fellow SEAT ownwers for advice.

Cheers

:help:
 

paulfs

Active Member
Nov 10, 2009
281
0
New Forest, HANTS
@ Winnie101

Bud I would sit down & re-write what you've said above, about the fault, just out of warranty, regularly SEAT serviced, previously identified fault that was NOT repaired under warranty period. Record dates, times, who talked with, phone calls etc.
Keep it too factual information only.

Once you happy with what you've got down on paper call SEAT Customer Care 0500 222222 & go thro' your problem, keeping it calm & factual only, then express your disappointment in the service you've received & the fact that you are aware this was identified earlier & not repaired. Ask them to check their Service History Records, if it's on their records they "should" admit to it.

Then see what SEAT Customer Care say, they seem to be more helpful than Warranty people. Got to keep at these people. Record your conversation & ask for an email address, then send an email recording your call & the outcome (whatever it may be), do this every time you deal with them - I assure you that this "recording" will be worthwhile.

Best of luck.
 

cambobfr

Guest
Yes, good approach Paul - I remember doing something similar in the early days of owning my Leon. It worked a treat as Seat customer care do seem to take these things seriously. Just the mention of my talking to Seat customer care seemed to be enough to get my dealer to come round.

Believe it or not, shouting is another tool. After a heated argument on the phone, I said I was going to come down and give them a piece of my mind in person. The last thing they want is very unhappy customer shouting at them in their showroom and potentially losing them 1000's in business. When I got there, I memorised key names off their who's who board with pictures. In the end, I had my salesman, the chief engineer, and dealership manager all present with me and without even having to raise my voice much, my salesman offered me a car swap temporarily with his own(!) to get me out of a tight spot and the manager said he would get my car repaired immediately. The issue was a faulty DPF sensor (ugraded to better one as this was a known issue - of course!).

Since then I had trouble free motoring for around 30k until another sensor went. That was £200 to fix. Even with that tho', it's been a fantastic car, very reliable.
I've since had the DPF removed as I got fed up with fuel prices and needed more mpg, so depending on what year your car is, that might also be an option. Total cost to have that done was around the cost of 4 DPF sensors, so in the long run it'll probably pay for itself that way too.

Just to reiterate tho', those dates about when the fault was identified etc are really important, and the more you've got on paper the better. Good luck!
 
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paulfs

Active Member
Nov 10, 2009
281
0
New Forest, HANTS
@ cambobfr

Yep bud, can't beat a good shout either!!! Particularly if you've been calm & factual on all other previous occasions - it proves frustration, can be a very effective tool too :D

I'm guessing (cambobFR) gives a clue that you running a diesel FR, me too an 07 Mk2 - just getting the Injectors replaced by SEAT at the moment :censored:

How are you finding the dpf removal, any issues?


Cheers
 

cambobfr

Guest
Yeah, that's right - same year in fact! (have just updated my siggy to reflect that)

On the whole it's pretty good. It's generally a little noisier and less refined and I get a bit of engine resonance through the exhaust around 70mph, but I half expected that to be honest. It's not too bad tho', probably still quieter than the old 306 I used to own a few years back. Car sorta vibrates on idle, which I'm not so keen on, but at least I know the engine is running! There's also a bit of a kick on ignition, but nothing to worry about I don't think. I'm happy to put up with all these minor annoyances for the improvement I should be getting in MPG. I've only recently had it done, but I'm hoping for around 650 miles from a tank instead of 500-530. The 225bhp and 345 lbs/ft of torque are a bonus, but I'll only ever use it for tight situations and seeing off the occasional tailgater, not least since I want my engine to last! lol

Injector replacement? Hope that's something I wont' have to look forward to!?

Oh, one more thing I forgot to mention, since the DPF was removed I no longer get the 0.5s or so lag in throttle response. It used to drive me insane! To me, it was one of the major flaws with this car. Dangerous at roundabouts and pulling out of junctions. To rephrase Clarkson a bit, I want 'Yes men' on my pedals!
 
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FR_Flavoured

Guest
I chose: Seen DPF lights, had problems clear DPF.
Car had to goto Seat Dealer for faulty DPF Pressure Sensor replacement / plus a forced ReGen.

I've gone back and forwards with my opinions on the DPF, but have decided in the future WHEN I book my car in for a Remap, I will take it to one of the approved specialists here, for a DPF Removal too - kill 2 birds with 1 stone so to speak. :)
 

winnie101

Guest
@paulsf
thanks for your help, i shall take your advice an use it wisely!

p.s.

I have just contacted JABBA sport about a dpf removal and ECU download !!

No more dpf faults in the future, just some EU rubbish to hit the motorist.

cheers
 

menagaza

Guest
update

just an update I've been having loads of probs with my dpf

59 plate
1.6 tdr
13 month old and is about to go back to the dealership for the 9th time

i have been given loads of tosh by the salesman like I'm not doing enough mileage, not driving the car correctly.I've been told glow plugs need replacing,computer needs an update amongst many other excuses... been given the same from seat customer service.

they are now telling me its no longer a warranty issue but a customer issue and will have to pay for them to recharge the filter at a mainland dealer (and i will have to pay ferry charges).

so I got on to the trading standards explained all the probs ... he wasn't very happy and said he'd phone the dealer.30min later I got the manager on the phone asking what the problem was and how could he help to get my car fixed...gave me a loan of their car for 2 weeks (couldn't get one for the day b4)
anyhoo to cut a long story short

TRADING STANDARDS are telling me that i am protected under the sales of goods act... the car was mis-sold and IS NOT FIT FOR PURPOSE...
and is now negotiating for/with me to get it exchanged ( hopefully for a 1.2 tsi)
fingers crossed all goes well... if not it will go to court, he said i got a good case and that will scare them into action.

so message is if you are having probs with a new one call trading standards (I wouldn't have cept for all the nagging i was gettin)

ohh and "if the problem started under warranty it is still covered after warranty runs out cos they didn't fix the original problem" trading standards man told me
 
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winnie101

Guest
Just an update on my DPF saga.

After contacting customer services within 30 mins I received a phone call letting me know I will be fully refunded as part of a good will gesture.

All that annoys me is the lengths you have to take to get some action.

On the whole many thanks for advice recieved on here and also to Katherine at SEAT customer services
 

cambobfr

Guest
That's great news winnie, amazing what a call to Seat Customer Services can do. I can understand your sentiments, it is frustrating that we, the paying customer, should have to jump through hoops to get what should be a level of treatment which should be a standard.

Well done menagaza too, sounds like you're getting somewhere as well - good thing we've got Trading Standards to keep these companies in check.
 

paulfs

Active Member
Nov 10, 2009
281
0
New Forest, HANTS
Excellent news winnie & menagaza, great to hear.

Nobody know's how to treat customers anymore, not even when you've had a 6 year relationship with the same dealer - afraid you just have to bite the bullet & keep at them, keep records, keep on at them. keep it factual & use all means.
Trading Standards is one I'll be aware of in the future (see this site is brilliant for advice).

Top job lads, happy motoring :D
 

johnny-hero

Guest
bought an 08 leon fr 170 last saturday. had the car four days and the DPF issue appeared. DPF light came on. done as instructed per user guide to try and fix the problem to no success. emissions control light came on for about 30 seconds shortly after and the the car went into 'limp mode'. what a nightmare.

today the car was taken to a Seat Workshop and had a sensor replaced. luckily under warranty. going to get the car tomorrow lunch time so hopefully all is going well now. i hope this isnt going to be an ongoing issue :(
 

DJ CHEF

Guest
Hi all....


Just brought a 57 plate seat leon fr tdi 170 last friday. The dpf light came on yesterday. I've followed the instructions in the manual (drive a 60km for 10 mins). The light went off after 7 mins! I'm a little worried that it came on after I had done a good 300 miles over the past few days...

Does anyone think or know if I should be worrid?

Thanks in advance


Chef
 

andy1988

Guest
had major troules wth my dpf. lights been on twice causing the car to go into limp mode. took it into seat they sorted it but came on again, th relaced a sensor but after 2000 miles it was back on. cars been in seat over a week now they cant seem to sort it, i reckon i could be looking at a new dpf. would have never bought this car if i knew about it.
 

s3atl3onFR

Active Member
Jul 14, 2007
54
0
Swapped mine for petrol right at the start when I started getting DPF issues, seems some people don't get it often and some like us getting it constantly and the garages are unable to diagnose the issue properly.