Hi,
I have an issue with the battery which is very strange
I bought the car on 4/2021. Between 4/21 and 12/21 the battery indicator shows 35-40km in fully electric. Suddenly on January 2022 the indicator shows 54-56 (which was around the actual distance i drove before the battery falls to 1%). On April 2022 i had a small accident. When the car was restored (around June 2022) the indicator falls again to 35-40km and never came back to the factory's standard.
I thought that the car needs some time to justify the km that you can do in fully electric as it was when i bought the car. Now when the battery is fully charged the indicator shows 32-36 km. When i drive in fully electric the actual average km is no more than 30-32 (far away from the 56km that Cupra declares). I am attaching 2 photos from the last charge.
Of course i have a service plan but since it's the only car in the family i am just asking if you think that is a battery issue or something is wrong whith the charging or the battery itself.
Note that i am in Greece and the temp is around 8-20 degrees Celcius so i don't think that it's a temp issue. From the other side it's not also the way i drive since you can go in high speed since then the car turns to hybrid. Also note that i am charging the car either in a home plug (around 5.5 hours) or in a Wall Charger 22KW (3.5 hours) so the charging time is correct according to the factory.
Any comment will be appreciated.
I have an issue with the battery which is very strange
I bought the car on 4/2021. Between 4/21 and 12/21 the battery indicator shows 35-40km in fully electric. Suddenly on January 2022 the indicator shows 54-56 (which was around the actual distance i drove before the battery falls to 1%). On April 2022 i had a small accident. When the car was restored (around June 2022) the indicator falls again to 35-40km and never came back to the factory's standard.
I thought that the car needs some time to justify the km that you can do in fully electric as it was when i bought the car. Now when the battery is fully charged the indicator shows 32-36 km. When i drive in fully electric the actual average km is no more than 30-32 (far away from the 56km that Cupra declares). I am attaching 2 photos from the last charge.
Of course i have a service plan but since it's the only car in the family i am just asking if you think that is a battery issue or something is wrong whith the charging or the battery itself.
Note that i am in Greece and the temp is around 8-20 degrees Celcius so i don't think that it's a temp issue. From the other side it's not also the way i drive since you can go in high speed since then the car turns to hybrid. Also note that i am charging the car either in a home plug (around 5.5 hours) or in a Wall Charger 22KW (3.5 hours) so the charging time is correct according to the factory.
Any comment will be appreciated.