Cupra Born owners left without cars amid battery material shortage

[Syphon]

Are any of our members waiting? https://www.autocar.co.uk/car-news/new-cars/cupra-born-recall

Scott

 

[JerryHawkins]

Hi Scott. The Autocar article was instigated by me! I spoke with John Evans about the battery 'campaign' woes and the article was the result. I was without my Born from 25th October last year until 27th Ferbruary this year. I had a Mercedes A200 'mild hybrid' hire car for the duration. Cupra customer services (after I emailed VW Group MD to complain) kept in touch and hopefully speeded the process up a little. They also agreed a 'good will' payment in the form of paying for an expensive front & rear dash cam system to be in stalled by my dealer (Dales, Summercourt, Cornwall - who were very supportive). Cheers, Jerry

 

[Syphon]

Hi Jerry, thanks for joining and sharing your experience. Glad you feel you were looked after in the end.

Cheers,

Scott