Can't find charging schedule....

[Paul Strickland]

Hi, just purchased 2024 1.5 FR e-hybrid but I'm having trouble setting up a charging schedule. I've read the manuals, watched videos, searched the web, sked the dealer etc. but the option to set up a departure time etc. just doesn't seem to be there.

I've set myself up as the primary user, connected with My Seat, and I know where the settings should be, both in the app and in the infotainment system, but they are just not there. I've checked the services list, and things called Dynamic Charging, and e-manager are flagged as activated. I've installed the latest updates for apps.

The dealer has been next to useless helping with this, I'm wondering if anyone on here can help.

 

[Paul Strickland]

Just an update, see attached photos showing what I think are the relevant screens from the infotainment screen and My Seat.

 

[Ludwig]

Just an update, see attached photos showing what I think are the relevant screens from the infotainment screen and My Seat.

Dear Paul,

I have exactly the same problem. I live in Portugal and bought a Leon ST 2024 (FR e-hybrid) and was convinced that either through the app or through the infotainment system it would be possible to schedule the charging sessions. That does not seem to be possible with the current version of the app and dashboard. I guess it was removed.

BR
Luis

P.S.: My screen is exactly like the one in your picture.

 

[Paul Strickland]

Thanks Ludwig, I'm glad that I'm not the only one. I've raised the problem with Seat Customer Care who are looking into it. I hope (fingers crossed) that it an old version of the software that has not been updated. I've done the updates for the individual apps, but maybe it's the underlying firmware. I'll keep the thread updated

 

[Paul Strickland]

Just an update. Rereading the manual, I note that charging schedules are stored per "charging location". But I can find no way of setting the charging location.... On the equivalent VW software, there is a location tab on the charging screen, but there is nothing like that in the Seat manual.