Search results for query: telematics

There was probably a window when you got the issues or your software combination of infotainment unit (mib3) and the telematics box software is fine. VAG have known about this issue for a long time and have been working thru the issue. Some dealers might not be so proactive as others at sorting...

...the problem didn't seem to show - (although the car was in Guest mode with no primary user - which I've added. I gather this may be the telematics unit hardware/firmware? I've only got 6-7 weeks of manufacturer warranty left so am keen to get booked into a Cupra stealer and just wanted...

...anything on 16xx. You’d have to get updated to something like 1790, then up to the latest from there. SOS error is a combination of telematics module firmware and software updates. I’d use these points as a bargaining tool to get the vehicle up to date before purchase (you could always...

They told me the same thing after the first time my Leon was in for the SOS error. They sorted it on the second attempt. Guessing they either didn’t update the telematics module firmware the first time, or they reloaded it the second time.

The 1940 firmware won’t solve that issue unfortunately! You need to tell them to update the telematic module. They won’t do it unless you tell them you get this issue and you want it updated.

Got my car back from 2nd attempt at updates... 1st attempt (Feb): Update Infotainment from 1790 to 1898, and supposedly updated the telematics firmware. Still had the SOS errors and double-pops/loss of connectivity. GPS going nuts after this happens too. 2nd attempt (Mar): Still on 1898...

...the VAG group. They either changed the electronics or reprogram it. Our good friends will tell you what is needed. It is also on the thread. Keyword "telematics" just remembered It's name 🙄. A search should do the trick: https://www.seatcupra.net/forums/search/204950/?q=telematics&o=relevance

...at junctions by ACC, mapping issues that cause the car to brake, undertaking, overtaking issue. So it's not totally sorted out yet. The telematics box giving rise to issues with the SOS warning alarm, the press to fix it temporary. That still pops up from time to time. Mib3 went in on all...

That's the telematics connection box that needs software updating to stop the SOS issue. Going dark and fiddling with permissions were things that were suggested as fixes in the user community before Seat started to roll out the Telematic update... eg. the proper fix to the bug.

@East Yorkshire Retrofits have said about faulty telematic units which are changed by dealers. It was / is an issue across all VAG cars. VW were quicker to fix the issue but all the same issue. So I reckon from what I've read it's a hardware issue or atleast in some.

If they update the telematic firmware that seems to solve the sos issue. Mines been ok since that was done. All I have now since the ota update the infotainment system just reboots itself! If it’s not one thing!!

SE37x vehicles are pretty much good to go. SE38X requires that the vehicle has a telematics module (OCU)

Why it's suck it and see. Worked for everyone on here so far. Can you check their VIN if they gave it to you and see whether it's got it. I'd find a use for Obdeleven in anycase but I guess if people are tight with the £ / €.

...it’s fixed. No more pops from the stereo and no more SOS errors. Wasn’t done as part of this bulletin but the newest updates for infotainment and telematics module seem solid (other than the random reboot issue on startup but that’s rare). The wife’s phone connects up over wireless AA now as...

Have just had two updates during service yesterday so hopefully error is fixed. Will have to see over next week or so.

...that have had a crash counter above 0 without an accident as they can't be updated The vast majority of SOS faults have been fixed by telematics and infotainment updates. The amount of updates practically every module on the cars have had at this point is considerable, they've done a good...

There's a telematics update required to solve that issue, the infotainment update won't resolve it.

Nope… there’s a software update to the telematics module that needs doing as well in order to fix that.

Has anyone still got the SOS error after the 1896 update and with the Telematic software updated to 0142 as well? Mine still has the issue and SEAT are replacing the wiring to the telematic unit (5 cables to replace) they have previously replaced the driver side speaker and replaced the SOS unit...

Has anyone still got the SOS error after the 1896 update and with the Telematic software updated to 0142 as well? Mine still has the issue and SEAT are replacing the wiring to the telematic unit (5 cables to replace) they have previously replaced the driver side speaker and replaced the SOS unit...