Snap I live in Gravesend area!Hi
I have the same problem as I live in Gravesend , in the end I booked my Cupra Leon R in with Bromley for an oil service.
Ashford were OK but not totally 5 star. Girl on reception was lovely (Ebony I think her name is) No biscuits with the coffee!I am thinking of cancelling my appointment with Bromley cupra as I wasn’t impressed with there booking service and they didn’t call back etc.
Shame as I used to use Maidstone !
Shocking that the so called premier brand has dealers like this, CUPRA should be ashamed.Hi guys
So I can confirm DON’T ever use Cupra bromley.
I didn’t realise how soon the service was as they only sent a reminder 2 days ago!
I thought it was next month
I turned up at 9am for a sit in and wait oil service and didn’t leave till nearly 3pm !
My car went in immaculate and come out with lots of hand marks everywhere muddy scuff marks on my copper wheels and even found a magnetic retrieving tool which had dropped down in engine bay . ( I wondered what the knocking noise was on the way home )
And the most worrying part was no one knew about my car or had knowledge on it !
I had to explain it is a limited edition Cupra R ST with carbon fibre trim etc
never again !
front shocks i can understand as there weasr and tearIt was a joke today
I forgot to mention that the three things they found on the car don’t seem to be covered under the SEAT extended warranty!
- misting / leaking front shock
- lacquer peel on carbon trim
- illuminated Cupra , scuff plates not illuminating anymore
local to bromely?I won’t be going back to Cupra next year
Decided to boycott the place
going to take my car back to my close friend who runs he’s own motorsport garage
Where I know the car will be looked after !
yeah i know in sittingbrouneI have taken all my cars to Warren
He’s company is called WG Motorworks
That’s the place to go
Having a nightmare with that garage, I live in hythe and bought my Formentor from them a month ago and after 2 weeks its overheating when stationary so phoned them up and could only be seen 30 april which now have rung and said middle of may, terrible service tbh.Caffyns in Tunbridge Wells arent to bad, where im from. Havent got anything bad to say about them